Customer service all the way to your seat, 2000-2022 StubHub. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. If your friend already has an AXS account, the tickets will be transferred instantaneously. I tried calling axs.nobody was home. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Browse your upcoming events and tap the ticket icon for the game or event you would. Remember, your friends can always transfer tickets back to you. When your tickets sell, youll receive an email informing you of the sale. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Sign into your AXS Account and click Listings. Youll be able to transfer money to your bank from your account on AXS.com. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. No. If your friend already has an AXS account, the tickets will be transferred instantaneously. Help us improve this article with your feedback. Bought ticket and then they weren't available from the seller. Apparently it is actually AXS? Did you find it helpful? When I sell tickets, do I have to deal with the buyer? I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. AXS Mobile ID tickets are digital and cannot be printed for venue entry. Its up to you! On the review page, click the Transfer button to send the tickets. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Please help. Your AXS Mobile ID ticket will now show up. Enjoy the event! Cookie Notice And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. After completing the account information, you may buy, sell or manage any seats in your account. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. This will bring you to the page to confirm the correct email associated with the order. I had read on other threads that sometimes the tickets don't transfer until the day of the event. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. axs allows you to transfer ticket you have bought from within the app. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. If you see a Sell button next to your tickets in your account, you can sell them! Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. You should see something to transfer. Reddit and its partners use cookies and similar technologies to provide you with a better experience. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. AXS Mobile ID allows for convenience, flexibility and security. No. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Hey guys, I just joined this group so if this isnt allowed lmk. [deleted] 1 yr. ago. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Yep! Its up to the promoter, artist, or team if you can sell tickets or not. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Tix originally purchased Spring 2020, was postponed until today 7/31/21. The event staff will scan this digital barcode to let you and your party into the event. Select the tickets to transfer and enter the recipients information. What if my guests arrive at different times? it never happened. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. What is AXS Official Resale and where do the tickets come from? Select the tickets to sell, and then set your price and selling options. Youll be able to transfer money to your bank from your account on AXS.com. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. Select the tickets to transfer and enter the recipient's information. If available, youll see the option to get tickets with AXS Official Resale on the event page. Have screenshots and stuff with timestamps to also prove this is a thing. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. (*If you can't remember your password, tap. What are my options here? If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. When I sell tickets, do I have to deal with the buyer? It depends. Click yes, retract now.And youre done! I bought two tickets to a New York Islanders game at Nassau Coliseum. Select the seats you would like to send. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Tickets Not Showing Up In AXS Hello! AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. What if my guests arrive at different times? All Rights Reserved. Enter the recipients first name, last name and email address, or select from a list of. i will not book anything on stub hub as a result. There is no fee for transferring seats and you are allowed unlimited transfers. They should be able to tell you if the tickets are active. If you see a Sell button next to your tickets in your account, you can sell them! If they already have an AXS account set up the tickets will go in their account automatically. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Use of this website signifies your agreement to our. Official Tickets and Your Source for Live Entertainment | AXS.com I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Click the Sell button next to the event in your AXS Account. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. The Fox Theater Foundation. Sorry we couldn't be helpful. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Transfer tickets to friends (for select events). totally rinky dink. If you already have an AXS account, the tickets will be transferred to your account automatically. Sign in or create an AXS account. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Can I still use a ticket after I have transferred or shared it with someone else? I purchased tickets for a concert back in February. Yep! Does anyone know how to do it through axs?? Transferring Tickets. Click the Transfer button next to the event in your AXS account. Even if you call within 48 hours of your event, you will probably get no help at all. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. If you do not currently have an AXS account you will be instructed to create one during your purchase. What is transfer? So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Show was postponed from June 2020 to July 2021 due to covid. Why did the venue decide to use AXS Mobile ID? AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. When listing tickets, you decide how long your listing will be available for others to buy. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." StubHub told me to call AXS and let them know this was due to the show being postponed. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Yes Use the same email you use on StubHub. Site Map | AXS Mobile ID allows for convenience, flexibility and security. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Never. After the switch, you will enter the email address you use to access the community in order to reset your password. Lindsay is the author of this solution article. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Was wondering if you had any update on how yours is going? Here we are. To view your AXS Mobile ID tickets click on your initials in the middle. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics When I buy tickets, do I have to deal with the seller? After that, the tickets will be theirs to use with the AXS app. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Flew in for this show. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Here we are. Do you know what number you used to contact AXS? After completing the account information, you may buy, sell or manage any seats in your account. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Manage Cookie Preferences There has to be some way, right. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. From everyone at Vivid Seats, we hope you enjoy your event! What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Step 1: Download and Login into MLB Ballpark App. Yes Tap Tickets Tab (pull down on the screen to refresh if necessary). Then when it sells and you are paid, you transfer it using the app. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com.