Maybe they were unmotivated or preoccupied with their personal life. Ensure all equipment used at the designated work location is in good working order and report any maintenance requirements to the senior management on duty. How candidates got an interview. Get Daily Job Alerts Straight in Your Inbox By Submitting Your Name and Email ID Below. I believe there are always opportunities for leadership - you have to keep your eyes open! It's important to be able to professionally give and receive feedback.". This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. I worked very hard! P.O Box 522, Flight Catering Other21 %. Free interview details posted anonymously by Dnata interview candidates. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Philippines, {%selectedMarker.primaryContact%} Self-motivated individual and strongly believes in teamwork. Getting passengers through check points and to terminals quickly and safely. We do not have advertisements on our pages but we do try to make money through paid-memberships. I applied through college or university. Wenn The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities. I was asked did I google it? I am not the type of personality to be pushed around on the job. Plan B is always ready to go.". We should prepare about our self very well. The higher priority tasks, I complete first. The dnata way We strike a balance between doing things our way - leading to service consistency - and encouraging our people to use their initiative to find new and imaginative ways to solve our customers' challenges. Cambata Aviation Pvt Ltd. 2015 - 20169 . 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. Completing pre-boarding checking procedures before passengers and flight board planes. I interviewed at Dnata (Manchester, England) in Oct 2022. Glassdoor users rated their interview experience at. per informarci del problema. This position with Dnata will be a perfect compliment to both my short and long-term career plan.". The recruitment coordinator immediately called for an initial interview after passing the paper screening. Be sure to research the kind of environment offered in this position before the interview. "In the past few years I was able to upgrade my education while still working full time. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, Tell me about a time you deal with a difficult customer, How do describe your ability of initiative, What language do you speak except English, Tell me about a time you go above and beyond, Get started with your Free Employer Profile, Auxiliar De Rampa/Agente De Passageiros (1). Be prepared with specific examples from a recent news story or client reviews. The topics included energy efficiency and recycling.". If you continue to see this - What is the company's primary goal for this position in the next 12 months? . This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. We completed the project three days ahead of schedule. I am a firm believer in the idea that feedback should be implemented quickly after it's given. Adept in general accounting and finance transactions. Ci Dubai Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. The process took 3 days. It's fast and makes every day different. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Some roles require one or more of the . I am quite proud of this initiative because it is not only financially responsible but also environmentally friendly. Glassdoor users rated their interview experience at Dnata as 57.1% positive with a difficulty rating score of 2.43 out of 5 (where 5 is the highest level of difficulty). Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. Perhaps they have multiple departments or locations. real person. Very easy, nothing to hard. The interview process at DNATA is long and strenuous as there are many preliminary rounds. United Arab Emirates As a dynamic leader I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example. "My current work situation is quite independent; however, I do volunteer on a weekly basis at the local homeless shelter. ", "I find myself getting along with most people at work. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! "I have never been told to lie to a fellow employee or supervisor on the job. Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. Airport Customer Service Interview. Glassdoor users rated their interview experience at. I interviewed at Dnata in Jan 2018, Group activity day- they talked about the company and then had us do some team activites and then needed to answer 3 different question sheets, this was then followed by one on one interview. Receiving feedback from a manager or supervisor can be tough. Some of my favorite recent projects have included X, Y, and Z. I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. You can't always predict what they may say, and you also can't always predict how you might feel in response. The process took 3 days. Questions were about math, eye sight, english Grammer and passages but very tricky. Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. Are you someone who can handle stress on the job? Other times, we will mindfully move a job for last because we feel that it makes the most sense. Interview questions and answer examples and any other content may be used else where on the site. I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. There are also a couple of blogs that I follow including Transport Data and Transport Now. ", "I am looking for a long-term career opportunity within the transportation industry. For that reason, I believe that it's the most important factor to consider when building a team, and creating workplace policy.". Research the company online to discover any opportunities for future growth. Talk about your education experience and be sure to highlight any areas of excellence. You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. Are there any courses you would recommend I take to round out my experience? We do this by creating interview questions that we think you might be asked. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. I will always be myself and keep my integrity first. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. Si continas recibiendo este mensaje, infrmanos del problema United Arab Emirates, Vice President, Commercial & Business Development This training includes topics on transportation management, government policy and workplace safety.". ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. Contact us here. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. The ability to make . Interviewed through hireview app. Talk to the interviewer about a time when you have been able to stretch company resources. {%selectedMarker.country%} I feel that this role with Dnata is a perfect next step in my career right now, but I also see room for future career growth here. To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. I have three years' experience in public transport and four years' experience in private transportation. It's always a great idea to have questions ready for the interviewer. Most frequently, I read Pavement Publications. My experience was great during the interview session. Strong support professional with a Bachelor of Business Administration (B.B.A.) A hiring manager is going to want to know that they are hiring a change agent for their organization vs. a friend for their employees. Dubai dnata International Airport Operations "I handle stress very well, and when you call my references, they will attest to this fact. Avoid taking this as an opportunity to complain about someone; instead, view it as an opportunity to showcase your ability to deal with difficult people while maintaining your productivity. enva un correo electrnico a Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. With that said, I love to learn about new resources. In addition to all of this, I see that Dnata puts an important focus on carbon footprint. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. I couldnt complete the last two. I am happy to comply with any checks that you need to conduct.". Si continas viendo este mensaje, Followed by 2 technical ,1 managerial round. "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. Give the interviewer a brief overview of the apps you have experience using and assure them that you can learn their internal system, should it be new to you. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. - What do you see as the biggest change in this industry over the past 3 years? First you will have an assessment test which is basically you need tackle the time limit. Interviewed through hireview app. ", "That is a great question! How do you manage the stressful times? Questions were about math, eye sight, english Grammer and passages but very tricky. an. Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. This was disgusting behavior from an interviewer to question my integrity. I am confident in my ability to work productively, and harmoniously, with multiple personalities in a close-working environment. Privacy Policy om ons te informeren over dit probleem. - Is there anything from my background and experience that I can clarify for you? Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. We have many competitors in this industry. Caso continue recebendo esta mensagem, I see that you have operations management positions open. "I am happy to comply with any background check required. Employee engagement went up, and some powerful connections were made. I appreciate diversity in the workplace! Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. ". Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Outgoing individual, with a keen interest in the service sector of the aviation industry, supported by work experience and the willingness to learn. With that said, I can certainly work in an unpredictable environment from time to time. It's great to see their excitement for what's to come, and their passion for the industry. However, we take things well beyond that initial induction. Handles excess luggage and collect excess payment. The process took 1 week. Also, what types of career growth opportunities would follow this position? One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. Upvote 14. Assure the interviewer that you see long-term career potential with Dnata. Share with the interviewer which skills you value the most. Dubai I would much rather be a dynamic leader. ", "My current organization runs quite lean so, a big part of my job is to ensure that our resources are utilized as efficiently as possible. ", "I try always to create 'what-ifs' because I know that plans change and fail. You should also mention any health and safety related training you have taken. However we know that its what we do afterwards that makes all the difference to them achieving their full potential. Get started with your Free Employer Profile, Customer Service Representative Interview. Read our Terms of Use for more information. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. How do you react? If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". If so - be sure to mention those achievements as well! First, we get everyone off to a common start. Relax for a minute and collect yourself- Organize your tasks by which ones you can complete independently and which ones you need help with- Take sufficient breaks so you do not exhaust yourself - Communicate your struggles with your leadership or team". {%selectedMarker.postalCode%}, Tel:{%selectedMarker.telephone%} I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. Would you mind sharing with me your favorite source for transportation-related news?". The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. Last year I was given the opportunity to take a course in A and another in B. Customer Service Agent salaries at Dnata can range from 12,143 - 25,205 per year. Be prepared with specific examples from a recent news story or client reviews. We strike a balance between doing things our way leading to service consistency and encouraging our people to use their initiative to find new and imaginative ways to solve our customers challenges. "I feel that it is a vital approach to create alternative scenarios in all situations. "The bulk of my industry related education has been on the job training. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. ", "Yes, I have been asked to lie on the job before. Interview questions were first added on September 15th, 2012. From your work history, picture a co-worker who didn't carry their weight or had a difficult personality. ", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees. )- Exhale. | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . Clark Freeport Zone There is a chance that much of the information you are going to access could be confidential and you may be assisting with the transport of dangerous goods. If you want to ace your upcoming interview, practice with our topical-based interview question sets. I interviewed at Dnata in Feb 2023. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. It shows that I can take the lead on a project without having my hand held.". ", "While researching Dnata and the local market I did see that there are a few competitors in our area. To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. This question can be a tough one because everyone wants to be liked and considered personable. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. Overall, I would say that my greatest work accomplishment is the positive reputation that I have in this industry.". dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay Close your answer by asking the interviewer if they would like to see you take a particular course. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. It didn't take much time before our manager noticed this particular individual was slacking. "We recently had a big project within our work center. Glassdoor users rated their interview experience at Dnata as 82.8% positive with a difficulty rating score of 2.46 out of 5 (where 5 is the highest level of difficulty). ", "I am currently making $100,000 per year with two bonus opportunities. Followed by 2 technical ,1 managerial round. Why do you specifically want to work for Dnata? I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. I was asked did I google it? The recruitment coordinator immediately called for an initial interview after passing the paper screening. Therefore, any date prior to 2019 might not be accurate. "I naturally take on a leader and mentor-ship type of role with my co-workers. questo messaggio, invia un'email all'indirizzo Our date tracking prior to 2019 was not accurately kept. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Ask me what a JSON or API is and I will tell you exactly what it is. Be sure to include capabilities that will potentially benefit this potential new employer. para nos informar sobre o problema. . The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. United Arab Emirates, Corporate Communications "Overall, my career has progressed a touch slower than I would have liked. This site uses cookies. Sorry I couldn't remember the acronym for one! At this moment, if I could choose any course to take, I would pick XYZ. If it's something that catches me by surprise, I usually ask for clarification. Fax:{%selectedMarker.faxNumber%} This way, nothing comes back to bite me later on, as the deadline approaches.". Have a question or concern? ", "I have many accomplishments of which I am proud. The next question was what does API stand for, which I gave the answer. Free interview details posted anonymously by Dnata interview candidates. 3 round of interview. When factoring in bonuses and additional . Without a healthy work environment, morale will be low which creates an environment that fosters accidents and low productivity. "I understand that your work environment is very collaborative. A waste of my time! Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Software Engineer (2) Baggage Handler (2) Auxiliar De Rampa (2) Corporate Travel Consultant (1) Contracts Administrator (1) Passenger Services Agent (1) Intern (1) Airport Customer Service (1) Senior Software Engineer (1) In my current position, I have had zero accidents in 3 years. Followed by 2 technical ,1 managerial round. ", "If I had to choose, I would rather be a dynamic leader. "I prefer working in a more predictable environment because I can be more effective in my tasks. I do understand the importance of it, though. Mumbai Area, India. I want to grow and improve so the more specific my supervisor can be, the more helpful it is.