Bretby Nurseries is a popular garden centre on the outskirts of the picturesque Derbyshire village. Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks would speed the process a lot. with wet runny prawn sauce! One cream slice had become a cream slide. commas needed to sort list of fillings- very confusing! Can a gluten free person get a good meal at this restaurant? Closes in 4 h 52 min. Then, just as we finished eating, we were brought two portions of chips free-of-charge. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. 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I can't deny that it is a great workout and I definitely worked up a good sweat while out on the ice. (HTTP response code 503). I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! Mr Cresswell said: "It's not even December yet and we have already drummed up a lot of interest. I thought as i looked at it that it could be quite reasonable even though the 'seasonal veg' consisted of frozen runner beans and a considerabl number of frozen peas.. neither of which are actually veg from the current season but then i saw that these hadnt been drained and my plate was swimming in water and where it had blended watery gravy firstly i tried to cut into one of the very adequate slices of beef but the knives are so blunt i ended up with very sore really deep dents in my fingers.. the cutlery is awful.. dirt cheap rubbish that serves no purpose other than pretending that it can be put to any practical use it was at this point i realised that my food was stone cold. stingy servings of coffee syrups - you can barely taste them." Nic. Get quick answers from Planters At Bretby staff and past visitors. Joe C, Marketing at Planters At Bretby, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Chesterfield Arms, Greene King Pub & Carvery. We are very sorry to hear your experience was anything less than perfect.We would love to resolve this situation and hear a little bit more about your visit. Thank you for taking the time to review our Garden Centre Restaurant. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. I Love this garden centre but it really upset me to see the reindeer just lying there for visitors to look at them because its Christmas. Then once the table was found, to have to queue up again in with those just wanting cups of tea/coffee and cakes to order our meals. My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table say that the ham and eggs was 2.00 more than wherever she'd just come from). Save money by buying Tickets, Products, Membership Plans, Gift Vouchers for Planters at Bretby online. Finally someone came and asked whether we had been served we said no but then she had to retake our order. Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. New menus, again, because there has been another price increase. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Cold yorkshire pudding, cold meat, cold roast potatoes, cold frozen beans and cold frozen peas. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. The latte was one of the best I have had for some time. Staff very helpful and welcoming. couldn1t comment on the prices because i didnt pay. more details. Service Wonderful but no Brioche Bun for Burger, Ask W8791ROjennyc about Planters At Bretby, Ask lindaann60_2007 about Planters At Bretby, Dont go unless you want to be ages waiting for food, Ask X6113FCmelissad about Planters At Bretby, Ask S213SMandrewr about Planters At Bretby, Ask grahamsH4134CA about Planters At Bretby, Ask Curiosity42795725507 about Planters At Bretby, Ask philandliz2017 about Planters At Bretby, Luke warm soup, overcooked fish and undercooked bacon, Ask angiebabe565 about Planters At Bretby, Ask Marcopolo186338 about Planters At Bretby. Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. White bun was dry and crumbly which spoilt the burger. It wasn't anything special to justify the fifty-minute wait, just two Tuna sandwiches. which when you placed on the base on your table identified where you were sitting , this worked very well. Easter chicks in the pet section were adorable. The Bretby garden centre will be offering a wide range of Christmas fare and decorations. Wordfence is a security plugin installed on over 4 million WordPress sites. Tripadvisor performs checks on reviews. Tools located, plants chosen. Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - itsnot rocket science.More, We paid for our food at 13:19 and it finally came to the table at 14:10. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. Sadly we wont be returning for lunch again, when you pay this much I expect quality. 3 people chose food Soup luke warm sent it back came back with skin on where had been reheated to much Fish and chips were over cooked fish was near on black and chips pale Brie and bacon pannini asked for very very well done bacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not return. If you are a WordPress user with administrative privileges on this site, please enter your email address in the box below and click "Send". No one at any time during our meal did anyone come to the table to check that everything was okay. The population of the civil parish as of the 2011 census was 893. 19 Nov 2016 - 20 Nov 2016 Saturday, Sunday ; Contact. Review tags are currently only available for English language reviews. In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. My mothers day 'treat' turned into a mothers day nightmare by the awful place chosen for what should have been and could have been a really nice time out. tad expensive but you know how much it is before booking and going. The rink, now in its third year, has become a big hit with the public and has now returned to the garden centre again. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. It was only just gone 3pm and they're open until at least 5pm. Hi Maz,Thanks for the review, we are so pleased you enjoyed the food and our servicePlease come again soon, This is the version of our website addressed to speakers of English in United Kingdom. Dont go unless you want to be ages waiting for food. Such a shame as we come regularly for Sunday lunch which is always good. Service was wonderful. Staff were lovely and friendly. Open until 6:00 PM (Show more) Mon-Sat. Bretby Garden centre - Review of Planters At Bretby, Burton upon Trent If the system detects something that potentially contradicts our. 01283 703355info@plantersatbretby.comhttps://www.plantersgc.com/. Can a gluten free person get a good meal at this restaurant? We noticed that many people who arrived after us had already had their food. The owner of this site is using Wordfence to manage access to their site. Planters At Bretby is rated accordingly in the following categories by Tripadvisor travellers: Bretby Lane, Burton upon Trent DE15 0QS England. When the two black coffees were served it can be best described as dishwater and undrinkable these were returned promptly. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. smashing re-vamped garden centre, visit it often and am very satisfied with the products. I am not a great ice skater, having only been a handful of times in my life. Opening hours Reviews Mondayclosed Tuesdayclosed Wednesdayclosed Thursdayclosed Fridayclosed Saturdayclosed Sundayclosed Popped in a few times for a cuppa and slice of cake, also good. Show open only . Yell.com Yell Business. So sad. - Review of Planters At Bretby, Burton upon Trent, England Note: your question will be posted publicly on the Questions & Answers page. Planters at Bretby Ltd, Burton-On-Trent | Garden Centres - Yell Ice skating was being thoroughly enjoyed by family groups. "We aim to have between 7cm and 9cm of ice, so we have to fill it up and refreeze some if we have had a busy few days. Then we were asked what we had ordered, so obviously it wasn't already being prepared. The total bill came to 10.48. Claim your listing for free to respond to reviews, update your profile and much more. Burton Mail reporter Beth Pridding went along to prove that anyone can try their hand at skating, Blitzie and Spotty will be at the garden centre until December 23. The latte was one of the best I have had for some time. This website is using a security service to protect itself from online attacks. Some amazing stalls in attendance our fair offers a great few hours out . We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. The machine ran out of coke but we were told that it would be back up and running in a couple of minutes but under the they would bring our drinks over to us.. hmm. Really helpful and friendly staff and I love the new layout x will definitely be visiting again soon now the weather is getting better, Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten free or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. Only complaint was poor punctuation on menu,commas needed to sort list of fillings- very confusing! please bretby have it all year round. Then for a cup of tea. You will then receive an email that helps you regain access. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. Ordered food. A 2019 highlight reel of the Christmas displays at Planters at Bretby Garden Centre in Bretby, Burton-upon-Trent. at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. It was only just gone 3pm and they're open until at least 5pm. The action you just performed triggered the security solution. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! first asked for an update, we were told that they were busy and there was a bit of a delay. 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I'm having a stall this weekend at the craft fair at bretby garden centre burton upon trent. Christmas is already getting its skates on at Planters in Bretby, with the return of its popular ice rink for another year. She was so rude that I actually said that I was not prepared to stay on the phone and be insulted and called a liar and put the phone down. Then we were asked what we had ordered, so obviously it wasn't already being prepared. Luke warm soup, overcooked fish and undercooked bacon, bacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not return. Thecake was expensive, what was left of what had been there, many empty uncleared plates and domes. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. We've had quite a lot of families already come down to have a go on the ice. What Types of Materials are Ideal for a Greenhouse. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. By continuing, you confirm that you accept: Address Bretby Lane, Burton upon Trent (Staffordshire) - Click to open the map. Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. Needing new garden tools and plant stock, this was our obvious venue to visit.Shop all as it should be, minus the old live giant fish in his tank. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). Wet & Brown Lettice leaf's. My wife and I are always pleased to visit Bretby garden centre, we always visit on Wednesdays as we belong to the to discount club and sometimes there are free offers, we also enjoy the good food in the cosy restaurant. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Husband tried the special, cottage pie, cleared the plate! You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence. Tools located, plants chosen. Find Garden Centres near Bretby, get reviews, directions, opening hours and payment details. Bretby Lane, Burton upon Trent DE15 0QS, England. Click to reveal 92 Bretby Lane, Bretby, Derbyshire, DE15 0QS . Its all very well saying that you should take up the issue at the time of it happening, I did and where did it get me insults and bad attitude, being told that I had nothing to complain about. even though the food, the service and the attitude completely wrecked my being taken out for Mothers Day lunch. "We're really excited to see what else is in store for the rink in the lead up to Christmas.". Planters At Bretby. Husband tried the special, cottage pie, cleared the plate! Great prices with both too. Nice garden centre. more details. Ask davidrQ6349LE about Planters At Bretby. I could have bought a Birds Eye frozen roast beef meal and produced something far better at home at least it would have been 'hot'. Your access to this service has been limited. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. It started wth having to queue to find out where our booked table was. The yorkshire pudding was now just a soggy lump, the roast potatoes had turned to rubbery coated mush and to cap it all the whole plate was still only very slightly warm. Wet & Brown Lettice leaf's. When we first asked for an update, we were told that they were busy and there was a bit of a delay. well I'd have thought that was fairly obvious really. Cloudflare Ray ID: 7a2ae2586e8e780d Theres always a relaxed atmosphere while browsing but I have to say the last couple times Ive visited, there seems to be loud music playing from speakers where the ice rink normally is. This is a nice garden centre let down by poor service in the restaurant / coffee shop. You were given a tracking discwhich when you placed on the base on your table identified where you were sitting , this worked very well. wouls call again ifin area.More, We ordered 2 prawn salads, for around 22 as I recall, including sparkling water. Tagine had cool spots! 148.251.124.245 Thank you again, we hope to see you soon :), We go often and have a coffee or a meal which is good value for money and look round the garden centre and the gift shop is ideal if looking for a special gift for a birthday or other occasions they have pets for sale which are well cared for ideal for children to see also while the go and see George the fish in his tank and say hello, Thank you for taking the time to review our Garden Centre Restaurant. PLANTERS AT BRETBY, Burton upon Trent - Tripadvisor Food not cheap 10.99 for Cottage pie more than most pub prices. It wasn't anything special to justify the fifty-minute wait, just two Tuna sandwiches. Guarantee you'll never miss another Chesterfield story by signing up for our free email updates. Off I go again to get more cutlery. The Garden centre is first class, well stocked and clearly laid out with good parking. Garden Centres near Bretby | Reviews - Yell Food was tasty but there was no apology for the wait,only beingtold Well we are busy. Bretby Nurseries | Garden Centre Guide Generated by Wordfence at Sat, 4 Mar 2023 14:42:02 GMT.Your computer's time: document.write(new Date().toUTCString());. The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. Won't be revisiting.More, Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks wouldspeed the process a lot. I wish I hadnt seen them Please please please dont have them again as gorgeous as they are. Sadly we wont be returning for lunch again, when you pay this much I expect quality. And it's not just the ice rink attracting the crowds to the garden centre as Spotty and Blitzie the reindeer are on hand to put a smile on visitors' faces. Lovely garden centre in general with a gift shop worthy of a visit. Food not cheap 10.99 for Cottage pie more than most pub prices. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. Arrived for a afternoon tea just before christmas at the tea rooms and were extremely disappointed with the food, 8 little quarters of ham and cheese two tiny mince pies and two jellies in sherry glasses, The worst to come was the scones that had been made up already with jam and SQUIRTY CREAM that had melted down and runny, we have had many afternoon teas at other venue's and been very . It was only just gone 3pm and they're open until at least 5pm. I initially sent the following through to their Facebook page and got a 'give us a ring' response. Performance & security by Cloudflare. New menus, again, because there has been another price increase. Ordered Ham, egg & chips. All seemed cheap food, with little thought to the preparation. Thank you. 171. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. We noticed that many people who arrived after us had already had their food. Planters At Bretby Bretby Lane, Burton upon Trent DE15 0QS, England +44 1283 703355 E-mail Improve this listing Ranked #16 of 30 Quick Bites in Burton upon Trent 216 Reviews Price range: $6 - $22 More restaurant details quietman482 Derby, United Kingdom 48 32 Reviewed October 2, 2018 via mobile So sad..