Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. Absolute scum. I paid the additional cost in checkout for refundable tickets. Any fees are charged to the buyer on top of the amount you want to receive as a seller. But, when you add delivery charges and extra fees, it just gets expensive. I have sent an email to resale, but wondering what my next step would be if it is not rectified. Regent Theatre From August 2023 191 Collins Street, Melbourne Other Ways to Get Tickets Visit a Ticketek Agency Find your nearest location here. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. So thanks very much! You can subscribe to a wide variety of live events and Ticketek will contact you when there is new information. In business since 2010, we are the original broker services automation platform. How can we help you? I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. Cannot believe we are stuck in Australia with such a miserable excuse for a ticket booking company. 2 x Lorde tickets for Sydney Aware Theatre Tuesday 14th March 2023 My Ticketek; Gift Vouchers; They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. Site poorly designed & difficult to navigate. My tickets are for Guns & Roses, and I am still a little nervous as when I made a complaint to Ticketmaster they advised that my only avenue of recourse is if I actually don't get into the concert, which really concerns me know because I really want to see them. The ticket scalping scene - politely called the "secondary ticket market" - has seen a huge change in the last few years, as dedicated resale websites have moved into the market. I've never sold e-tickets online before, so am hesitant selling via eBay/Facebook Marketplace etc but would love to hear your experience with the best way to go about this. a Ticketmaster spokeswoman said every transaction incurred a 15% fee from the buyer and . Ticketmaster vs Vivid Seats: Which Is Better For You? All rights reserved. Angie-P 6 mo. Paid $193 for $78 tickets. Venue Info | RAC Arena Go to the Vivid Seats home page, and click on the small "Sell" link in the upper-right corner. Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. The Ticket Merchant | Australia's Favourite Ticket Marketplace All Theatres and productions and sporting events should seek alternative partners. Anyone can write a Trustpilot review. I am a bot, and this action was performed automatically. If they try to ghost you or pull some dodgy shit, tell them you will lodge a claim with VCAT. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Sold tickets to a show on June 4, still havent been paid. The website for Ticketek sends you to a website called "refundable" but then they tell you (too late ofcourse) that they can't help you and to go to Ticketek.So you go to Ticketek, then they take ages to do anything, only to forward your request to the theatre directly by which time it is past the time of the show and you can no longer get a refund. e!!! Amanda Allison. No upcoming On-Sale FAQs (General Public and Pre-sale) - Ticketek Australia $100. ticketek marketplace fees. This is going to be one of those "if i can give zero stars I would" type of reviews.Their system is incredibly stupid.I have been going through the queue time and time again, repeating the process because it lets me in, but then it doesnt show the map to chose tickets. Sell Ticketek tickets | Tixel Im going to email the theatre and ask them to change to ticketek - who are not great but at least you can find a person. Remember that it claims to reply to you as soon as possible and the operating hours of the customer support team start from Monday to Sunday from 9 AM till 5 PM. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. Smart move, I did the same. [2022], Ticketmaster vs Stubhub: Which Is Right For You? Failing that you'll receive a full refund. You would be able to request for your money back if you cannot attend the show due to over 20 circumstances outlined by their team. Press question mark to learn the rest of the keyboard shortcuts. Tixel is the best way to sell Ticketek tickets to genuine buyers at a fair Ticketmaster Fan-to-Fan Resale. Buy Tickets Official Ticketmaster site. your Ticketek account. I will not be purchasing any tickets via Ticket Master again & would recommend that others steer clear. Not only that, but Ticketmaster is now offering its services in across 32 countries and mainly deals in categories like sports, concerts, family and theatre events. I also think they're just swamped with customers. I've tried to contact ticketek through email but they haven't responded at all and its been ages. If they are still using the Atlassian support portal like last year, you need to click "View request" near the bottom of the email. After your payment is successful, you will receive an instant confirmation message and your order will be placed. Authentic and Verified. How to resell a Ticketek ticket. Ticketek is one of the major ticketing Visit Ticketmasters website or app and search for the selling portal option. Postponed and Cancelled Events. Ticketek is a popular Australian-based event ticketing platform and has been doing business in this field for over 40 years now. The answer is simple by using online marketplaces like Ticketmaster and Ticketek. [2022], Ticketmaster vs Seatgeek: Which Is Better For You? PDF tickets from Ticketek. In the next few steps, first you will need to upload your ticket accordingly and then it will ask you to add all the details of the ticket. I am 77 years old and tried for 2 hours to buy some tickets to Mary Poppins for grandchildren. The Federal Court in Sydney has penalised Ticketek Pty Ltd $2.5 million for taking advantage of its market power following action by the Australian Competition and Consumer Commission. Ticketmaster vs Ticketek: Which Is Best For You? [2023] List your ticket in three easy steps. Further details in the disclaimer. I purchased some tickets from Ticketek and as I need to sell, I was looking at selling on Ticketek Marketplace. When you bought your ticket(s), Ticketek sent you an email with a file attachment a PDF file that contains one or more . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The Premiere Marketplace for NFTs. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. Tue 8 Nov 2022 7:30pm Rod Laver Arena, Melbourne, VIC Tickets listed on The Ticket Merchant are from trusted Australian re-sellers who we have long standing relationships with. In other words, it was the same $78 that they charged on the Website. Therefore, it's impossible to speak to an actual person. In my situation, I sold the tickets but the event got cancelled. Visit www.scamwatch.gov.auA site run by the ACCC - I found useful. confirmations as verification Unlike auction and classifieds websites, Tixels ticket resale offers advanced Ticketek Pty Ltd (ABN 92 010 129 110) ("Ticketek") provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the "Seller"). I paid for tickets to The Mousetrap at the Theatre Royal in Sydney and they were not delivered via email or post. Ticketek will deliver a full-service solution that will utilise the knowledge and relationships of Motorpoint Arena Nottingham's existing ticketing and customer services . As it got closer to Christmas I started to worry, as they were to be presents. We can't accept screenshots of And it has now been 17 days. Tickets from $652. The Box Office is located at the Western Entrance and best . Why does Ticketek Marketplace charge fees? B. Please contact the moderators of this subreddit if you have any questions or concerns. Their customer service to follow up and right the problems is poor. If you think your issue is common, then you can first try looking at Ticketeks FAQ section. Find and buy tickets: concerts, sports, arts, theater, theatre, broadway shows, family events at Ticketmaster.com No, my friend, the Festival is 100% Fee Free (yippee!) What a disgrace!! I retried several times with the same result. Would I ever get the tickets! How is scalping allowed, who is the ombudsman I can go to for this? Seven tries before I finally got my second choice of seats. Where under TicketExchange you can exchange your ticket with others, under fan-to-fan resale service you can sell your ticket to another fan after being verified as a legit individual seller on the platform. issues and conforming to regulations. You will be directed to Ticketek, which is the only authorised ticket seller for the Melbourne season. . Requesting a Refund. Tropical Storm Agatha, The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and suppor Ticketek Australia ticket looks like this you got a mobile ticket from Ticketek. I would give it zero rating if I could! Please note there maybe no replacement for General Admission tickets. If you've forgotten your account details, never fear we also . Yet they ignore it, still deny payment & request the $100 administration fee. Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! This may vary slightly depending on which delivery method you choose. Please respect this by keeping the discussion on topic, and devoid of any political material. I accidentally bought extra concert tickets and wanted to sell them. This is what a Ticketek mobile ticket looks like in your browser or mobile app. Ticketek ticketek marketplace fees - buburayam.asia Its ticket resale without the hassle. Hover over the Last Minute tab on the homepage and click on Deals. Become a Groupie and enjoy special perks when you book as a group! Once you are sure about the event, tap on the get tickets option and it will first take you to select seats. It goes against our guidelines to offer incentives for reviews. It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. Website doesn't work. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. The total for the three tickets was made in two purchases of $135.20 and $70.40, 195.60 in total. One Site. The RAC Local Lounge is located on the ground level with external access from Wellington St for a pre-show bite to eat and drink. I am up to 3 support tickets lodged with not a single reply. Your email address will not be published. Cut & past of a review Ive added to a number of sites & Ive just asked a TV Station if it would do an expose: Ticketek Marketplace is a Rort. This is to maintain the upkeep of the platform and service and manage the accounts of both buyers and sellers. Functional cookies We use dedicated people and clever technology to safeguard our platform. Although both of them have many similarities, we can still differentiate them based on services and policies. I am yet to receive any money and there is no where to contact anyone. Ticketek, Eventbrite and many more. An administration fee of $10 will be charged. Then I sold them in minutes on Tixel. We will then issue the buyer with a new ticket that will have a new barcode. Next day tickets show up on Ticketmaster Marketplace for 3x the price, what a ripoff. . Tixel supports these tickets as well. Ticketek Marketplace im really glad its not just me whos having this issue! Ticketek boosts UK presence with Motorpoint Arena Nottingham deal Now that you have your ticket links, head to the SMS listing page and just copy & paste your links there one by one. Musicals and live shows coming to Australia in 2023 All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. Sell tickets directly from your Ticketek Account. Inspite of giving all the details, continuous email stating - send it in new format or send more information. Absolutely appealing customer service!!!!! Marketplace My Ticketek Ticket Delivery. Ticketek: unable to lock ticket : r/australia - reddit.com Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. This is a rort stacked in the favour of liquidity for Ticketek & Ive complained to NSW Fair Trading. They need a better system and more staff it seems. When you look at the ticket prices, it seems not much costlier than other markets. Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. Q: When purchasing tickets at the Regent Theatre box office or Ticketek agency will I get physical tickets? I was ready to go on the dot and within a few seconds I was at the resale site paying three times the amount, for really crap seats. President Biden calls for limits on concert and sporting ticket fees. Sat 1 Apr, 23. Press J to jump to the feed. Allow me to pay for tickets and eventually send mobile tickets that can't be accessed.