If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. Readers ask: Where To Renew Bus Passes West Midlands? Renewing, updating or cancelling a bus pass - Thurrock Can I use my pass on Trains? We also use cookies set by other sites to help us deliver content from their services. Your new pass will be valid for 2years. Higgins, Telford & Wrekin Councils Customer Services Manager, said. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. Collecting an application form from your local library. We will post your renewed bus pass 18days before the old one expires. It is being used by the person whose photograph and name appears on the pass. Daily fare: $2.00. If you move address, update the details on your bus pass at least three weeks before the renewal date. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. How long will my new bus pass be valid for? You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN Major investment in boroughs schools continues! To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. These cookies ensure basic functionalities and security features of the website, anonymously. Renewing your bus pass or reporting it as lost or stolen You do not need to reapply for your bus pass. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. Apply for a new age-related pass. There is no need to contact us until we get in touch with you. Application forms for the 'English National Concessionary Travel Scheme . The way of applying may be different to the way you applied in Gloucestershire. No. Blackpool: If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. Renew an older person's bus pass | Oxfordshire County Council When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. Username Password Forgotten your Password? This will be. However, GCC has not been involved in this. If you do not receive your new pass please contact our information line on 0345 600 0659. No, concessionary bus passes are not accepted on the night Buses. Disabled person's bus pass . The form will ask for a new passport-sized photo, which will be printed on their new card. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. If your pass has already expired you can still renew your bus pass. If you have not received either a letter or full pack call us straight away on 01452 426265. You should have receive your renewal form by mid-February. But opting out of some of these cookies may affect your browsing experience. It does not store any personal data. This cookie is set by GDPR Cookie Consent plugin. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. We use some essential cookies to make this service work. If you send us different evidence, your pass may be delayed or refused. Welcome to the Highways Service Information Centre. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. Older person's bus pass | Leicestershire County Council How to renew your bus pass | Shropshire Council New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. Applicants whose pass was issued due to a disability will continue to be automatically renewed. You should allow 6 weeks for your application to be processed. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. How long does it take to renew an older persons pass? current pass expires so pass holders dont need to do anything, just wait for a What do I do about my concessionary bus pass? These cookies will be stored in your browser only with your consent. You won't need to renew your bus pass when it expires. Can I use my OAP bus pass on trains? What should I do? The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Your browser does not allow scripting so some of the features of this page may not work. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. Dont include personal or financial information like your National Insurance number or credit card details. This cookie is set by GDPR Cookie Consent plugin. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Can I use my bus pass on National Express Services? Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. All rights reserved. New bus passes to be sent to thousands of County Durham residents Nexus issues important update on free bus pass renewals Your new pass will be not sent until a week before your old. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Renewing, updating or cancelling a bus pass. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. Please let us know if you no longer require a bus pass. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. By clicking Accept All, you consent to the use of ALL the cookies. Your bus pass will be renewed automatically. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. You can get an older person's bus pass when you reach State Pension age. Calls from mobiles are likely to be considerably higher than those from landlines. 3 Post office. Renew a bus pass | Apply for a concessionary bus pass - Medway Find out which bus company you wish to comment about on our bus operator contacts page. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. English bus passes are not accepted in Scotland and vice versa. My new bus pass has been refused by the driver. Will receive a renewal form, as evidence is required to obtain a new pass. If you cannot apply online for any reason please contact us. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. Further information. I am a disabled pass holder, will I receive a bus pass renewal letter? Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. All young disabled pass holders must provide a new photo if they wish to renew. The cookie is used to store the user consent for the cookies in the category "Analytics". Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. passes that expire between January and March are in the process of being issued Applicants can enter in their postcode online and will be given the contact details of their local council. This might be a letter confirming your eligibility and asking if you wish to renew. renewed people had to fill in forms and submit photographs but we have scrapped If you currently receive Travel vouchers you will receive a renewal form at your registered address. State pension claimants who apply directly through their local council should be aware. Apply for or renew your bus pass. You can apply for your renewal bus pass online. Learning impairment that has resulted in an arrested state of development before adulthood. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. In the unlikely event that your pass does not arrive, you should call. Login Or Register | Lancashire County Council Bus Pass Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. It costs 10 for a new card. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Please ensure that you keep us informed of any changes to your name or address. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. Changes to personal details Older or disabled persons bus pass | Essex County Council This cookie is set by GDPR Cookie Consent plugin. Age-related passes will be valid for five years. You should continue to use your current pass, but then cut it up once your new pass arrives. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. You can find your renewal code located in the box towards the bottom of your renewal letter. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. Over 60 travel concessions & bus pass | Age UK You may need to provide proof of your new address. Pensioners to lose free bus pass due to state pension changes This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. Lancashire: Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. Call us on 0345 200 0388 for an application form or for assistance completing one. 1 Contents. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. The pass is valid for the journey being undertaken, for example at the right time of day. thurrock.gov.uk uses cookies to make the site simpler. We apologise for any inconvenience that this situation may have caused you. Renewing your bus pass or reporting it as lost or stolen new pass.. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. What do I do with a bus pass which is no longer needed? Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. *A. A 5 administration fee will be required for a replacement bus pass. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. Are you struggling with the cost of living crisis? This should include: -. There is no need to contact us until we get in touch with . Completed renewal forms will be processed and new vouchers issued approx. You can apply for your renewal bus pass online. We also use third-party cookies that help us analyze and understand how you use this website. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. Flexible support fund - available at . To get an older persons bus pass you must 2 Apply to your local council. Forgotten your Username? Renewing a disabled persons bus pass | East Sussex County Council Renewing your Bus Pass. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. It tells you about: Bus passes are issued for up to five years. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. If you have an older person's pass that expires in the next two months renew online with the following links: -. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Unemployed people. You can start using your new pass immediately, just like you would with a new debit or credit card. What are the 3 most important parts of a motherboard? For Seniors, pricing is as follows: One-way fare: $1.00. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. You should have received all the information you need by now. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. Passes that were automatically renewed should be received by 1st March 2023. I have not had an automatic renewal what do I do? Are senior bus passes renewed automatically? Before your pass expires, we may send you a letter inviting you to renew it manually. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. You can apply for a disabled persons bus pass if you are a Medway resident. If you email us please confirm your date of birth and current address in the email so we can fully check our records. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. NoWcard: Renew igo card for 11 to 16 year olds. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. The cookie is used to store the user consent for the cookies in the category "Performance". Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. What should I do? Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. You can apply for a replacement bus pass by filling in the lost bus pass application form. You also have the option to opt-out of these cookies. Renew your older or disabled person's bus pass Can I use my bus pass on Park and Ride Services and Airport Transport Services? Older person's bus pass renewal. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. How do I renew my bus pass in Northumberland? For further information see www.gloucestershire.gov.uk/fairprocessing. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. gov.ie - Operational Guidelines: Free Travel Scheme