Serious question will there be any risk to the hard drive if I position the box vertically on its RH edge (Hard drive above PCB)? You might see some of the connections for the HDMI socket on the bottom of the PCB but some might be under the socket itself so are not visible for inspection. To check signals, follow the steps given below- Open Menu on your ViewBox, and then head to Settings. All Rights Reserved. Also includes a lan input for connecting to your internet router (there is built in wifi, but as my router sits on the same stand i chose the wired option)once i had plugged in my virgin box, ps4 and my soundbar (via optical cable) i switched it on. The Vision+ is an update to the 165960205623. If you cant get into maintenance mode then perhaps the fault is with the main PCB/circuitry rather than the hard drive A moderator in the BT Forum has confirmed that the box will still work after cancelling. Very helpful thanks. Note: Replacing the hard drive in your YouView box means you might lose all the recordings on your old hard drive. When you press the power button to enter maintenance mode the screen goes black and it never comes up. Brilliant! If it is within the coverage of a main transmitter, or one of the bigger relays, you should get the lot. A red light should appear on the front panel, Press and hold VOL- button for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER) prompt. @media only screen and (max-width: 600px) { #masthead { margin-bottom: 381px; } } A YouView box is a set-top box, a device that converts the signals into something that your TV can read and display. Sounds like they have taken on a load of ex-Sky CS gonks who have not completed their retraining. The network reaches approximately 790 million viewers a month across India . * Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. And if you cancel your contract it is only these services that will stop (in this case BT TV). If you've been inactive for a certain amount of time, we'll give you a nudge and say your box is about to go into standby. 05-06-2019 Our set-up is quite simple. I doubt if complaining to BT would be effective. I'm now happy with the disagree icon, because its gone. I think most new HDD come as GPT nowadays which the youview box wont recognise. It has the title of 'How to return your kit'. All rights reserved. Dream Mat Mousse Quelle Teinte Choisir, I originally replaced the drive with a 500GB WD black I had knocking about. egregiously misleading and I suspect deliberately so, in order toobfuscate people rather than enlighten them. If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? Many thanks, very well explained and illustrated! } It generally starts fine then hits a fault after around 40-45 minutes - at this time look for what might be wrong the BT TV box has lost all apps and has lost the internet connection. I think you could a) clone the disk first, then b) extend the final partition to take up any extra space on your new drive, Im thinking of those with 500Gb drives wanting to go to 1TB. Your box is connected to your TV with a HDMI or Scart cable and that the correct Source/ input is selected on your TV. Also I saw solutions with opening the disk to check if its not stuck but not sure if its gonna work with tv box as a long term solution, or whether its only to recover the data before disk fails again. Why is my BT YouView box stuck in maintenance mode? for (var i = 0; i < evts.length; i++) { (function(url){ Thanks. "version": "4.9.18", YouView box: Everything you need to know - broadbandchoices This guide covers the 500Gb models made by Humax for BT and Plusnet. BT's YouView boxes let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW. Is that to be expected? JamesB Member Posts: 841 15 October 2013, 8:04PM A moderator in the BT Forum has confirmed that the box will still work after cancelling. Even a link to the correct hard drive at the best price too!!! Box up and running this afternoon. Just want to say Thank You. Switch on the power switch on the back of your box and a red light should appear on the front. YouView is Simply Smart TV - Our new design allows you to get to the shows you love even quicker than before and our new features make TV work for you. If there is no red light when the power switch on the back is switched on then this would make me suspect a problem with the onboard power circuitry. Just a note which may help others. If so why are BT misleading customers into believing that they need to return their YouView box? [CDATA[ */ If you cant there might be some other fault with the box such as failed RAM or flash storage. United Kingdom. Thanks for your very clear easy to follow instructions which helped this 69yo silver surfer fix his box in minutes!! Hi Dave, those are 3.5 drives so are too physically large to fit. Just fitted ebay hard drive no software reset gone back to its old settings bt waking up then youview loading maintenance setting just flashed on screen just once. Neil, Hi, do you know what the maximum supported drive size is? Thankyou ! All I want to be sure of (preferably from someone who has done it) that following cancellation, the box will still work for recording, pausing, rewinding etc., that the EPG will update, and that the catch-up services will still work. Are the Segate and Western Digital hard drives interchangeable of is it best to replace the original? Gently disconnect the plug for cable from the lid where it connects to the main PCB. Or is there a message on the TV screen? MANY THANKS!!! It happened fairly soon after the latest update that was released at the end of Jan 2021. Home Community Archived Posts. Need help with these connections? Resetting both your box and your router is likely going to be the easiest and quickest solution to this problem. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Ordered one of the recommended drives and installed and fully functioning very quickly. http://community.bt.com/t5/YouView-fr. So recording and pausing programs works exactly the same, the only things that don't work anymore are the BT TV specific options. Brilliant instructions. Using Ultra HD See all Set up results Was this helpful? I have to wait for the box to reconnect the internet and restart . It looks like you're new here. .woocommerce button.button.alt:hover, .woocommerce input.button.alt:hover {background-color: #22a9f7} We have manydifferent YouView boxes, because they are all slightly different, we have different instructions for them. Any BT-specific recordings that you have on your hard drive won't replay after your contract ends apparently, but the Freeview recordings will continue as normal. Catch up/on demand via YouView on Sony relates only to content made available from the BBC, ITV, Channel 4 and Channel 5. vertical-align: -0.1em !important; 9h22 04-06-2019 The wording of the email reads like a demand not an optional choice and there is no mention at all of adherence to electrical waste regulations or recycling etc. wfscr.async = true; By continuing to browse, you are agreeing to our use of cookies. You may be able to get it working again by going into Maintenance Mode and performing a reset, but it will probably fail again after being in standby for a while. It doesn't record, but it's designed to be small and give you a great TV viewing experience. Exactly, but even ex-BT TV customers were led to expect that it would operate as a standard Youview box on cancellation. All you'll do is end up getting frustrated and angry with BT. Using Ultra HD - YouView Support Connected drive to computer with a SATA to USB cable and removed the NTFS formatting, try again but still no Maintenance mode. Its also the consumers responsibility to understand their rights, which is why using these forums helps. Do I need to identify the drive make first and replace with same to ensure connections are compatible, or can I assume that if I order say a Western Digital to the serial number you quoted that it will fit? Brilliant guide many thanks for publishing. I used Gparted as I am running Linux Mint. I read your very clear article/instuctions,easy to follow bought a new hard drive the same as original (ebay)as recommendation.Start to finish 30 minutes,worked first time.So from a box that as due for the bin is now better than newmany thankswill check out your website again. Now you can see the original YouView hard drive. 3 July 2013, 12:08PM edited 19 March 2017, 10:46PM in Archived Posts. If so why are BT misleading customers into believing that they need to return their YouView box? Bought the 500gb seagate drive, 30, fitted it, and box was up and running in 10 minutes! Remove the lid. Leave BTTV Keep The Box - Digital Spy If you're able to, make a note of all your preferred settings and scheduled recordingsas you will lose them once you've completed a Maintenance Mode reset. Sound on HDMI did not work initially but yet again thanks to blog some else had had this experience and posted the resolution .Great experience keep up the great advice. Hi, And that's with anytime calls to non-premium numbers. A red light should appear on thefront, Press and hold the down navigation button on your remote for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. You can get to the cog by pressing Up and right after opening the Menu. Many thanks ordered a replacement hard-drive and fitted it as per the instructions above. document.addEventListener(evt, handler, false); I had put my bt box in the bin then came across this website. I read a comment that if BT waking up appears, I may not need Maintenance mode. In the long term a computer-type hard drive will fail before an AV grade one when fitted to your YouView box. It is also applicable to the similar looking 4K Ultra HD BT YouView boxes (DTR-T4000) which have a 1TB hard drive fitted. Thanks very much, your procedure worked a treat. How To Become A Commercial Diver In South Africa, Just tried this. Try these steps and we'll check again: Check your cables Retune your channels Further help See all On Demand results Was this helpful? It comes with daily entertainment of BBC iPlayer, ITV Hub, All 4, and much more. It is headquartered in Mumbai, Maharashtra. The main advantage of an SSD (its speed) is irrelevant to Youview boxes because AV-rated spinning disk hard drives are sufficiently fast for playing back and recording simultaneously. I tried to reformat it but it just comes back to the same menu , plus it keeps saying format failed if i try to format the disc and delete the recordings . YouView is now the OS behind the BT TV, TalkTalk and Plusnet set-top boxes. Votre adresse de messagerie ne sera pas publie. How to Connect Youview Box - Wirelessly and Wired Guide Yes you are being misled by BT. Easy fix but you have to plug HDD into a pc to change to MBR before you put in youview box. Will NEVER go back. Any Ideas? To help this run smoothly, make sure: Your box is plugged into the mains and the power switch on the back is switched on. var wfscr = document.createElement('script'); Home - YouView on catch-up as I was not paying for their TV services. Once you've done a Maintenance Mode reset, you'll need to go through the first time setup again. Start a topic. Much better than landfill. Still having the original drive, that was still working (but being unreliable), I was able to clone it to the refurb drive. BT YouView+ box review | Uswitch Looking at your photos of inside the box there is a large plate on the underside is that easy to remove? Excellent guide which I used to replace the failed drive in my BT youview box. Id rather try everything before I replace the disk. He apologised and said that the previous customer service agent hadnt changed anything on my account and he would cancel my BT TV package with immediate effect and that I would not need to return my YouView box.Ive now received an automated email, however, from BT explaining how to return my YouView box and that BT will be sending a pre-paid returns bag to me. So count me as completely and utterly confused! How To Become A Commercial Diver In South Africa, Connect to your broadband hub over wi-fi, or use the 1.5m ethernet cable we'll send out with the box. Select Done *Settings can be found via the cog in the top right corner of the Menu. No, you need to get a BT Broadband package if you want to watch BT TV. UTV unavailable on YouView via catch up/on demand. Ktm Rc16 2021, Naturally he blames the box, saying it is faulty after retuning and testing. Switch power off by removing the power cable. It requires a username and password to unlock it. Within three seconds press and hold the power button on the front of the box and hold both buttons. 11 and it clones hdds ssds and NVME ssds too. Just to add my thanks for the superbly clear instructions ! Don't let them bully you into forgoing the full use of your YouView box. Waterpik WP-450 Flosser Battery Replacement, Philips AirFloss Battery Replacement Guide, Blu-ray Player Zone A,B,C to Multi-Region, New Bearings Available for Nutri Ninja Blades, New Article About Karcher Window Vac Spare Parts. Thanks Russell. I have spoken to them already about something else. The below will appear on the email currently with the title of "About the services you're stopping". I get the waking up screen, then it goes straight into m mode. Many Thanks..! DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. It worked..! "pluginVersion": "1.6.0" It's been confirmed by both BT and by YouView that these threats are entirely unfounded. }; We recommend only buying new drives for maximum lifespan, reliability and for security of your new recordings. Find great local deals on second-hand satellite & cable equipment for sale in PA40PW Shop hassle-free with Gumtree, your local buying & selling community. HDMI - After this, you're going to want to connect both the audio and video of your TV to your Youview box. I am stuck with scart interface. In the end after speaking the with the second CS agent I decided on balance to keep the anytime call package but Im still shocked that a CS agent could mislead a customer so badly. Am I being mislead by BT here to keep me paying? You might need to attach some stick-on rubber feet to the side of the box that it rests on to stop any vibration/noise reaching the supporting furniture/surface. The chips inside an SSD can only be written to a limited number of times. Get in touch Need more help? The file are surprisingly easy to identify as they are [programme name and date].ts These files are in a XFS format partition; I didnt have any trouble reading/playing them under Linux Mint. Now no trouble getting Maintenance mode, and box appears to be working as before. Havent tried the option with removing recordings yet. thanks again. Make sure the physical power switch on the back of the box is switched off, then reconnect all the cables to the box. Simon, on a BT or TT supplied YouView box (including second hand bought ones) both BT and TT are only responsible for their own services, which are only the live channels and Video on Demand features they provide. As you say, there is no need to create new partitions or format them. USA & International; Australia; Canada; France; Germany; Italy; West Sussex Had already begun ordering a new box, and about to get my failed box recycled when I found your instructions. Followed your instructions and couldnt have been easier. This is to support the feature of pausing and rewinding live TV. display: inline !important; fbq('init', '128412981189068', {}, { Here, under Signal & Connection select Signal Quality and check the quality of the signal. Thanks for the feedback Keri! YouView Home / Help & Support; Search or. And I shall soon be switching my broadband and landline over to Vodafone Gigafast - Im just waiting for my street to be cabled - so theres no point in renewing my BT contract.I was told by the BT customer service agent that if I wished to cancel my BT TV service I would need to give BT 30 days notice (pretty sure thats wrong!) "agent": "-4.9.18-1.6.0" Then find your instructions below. Seagate ST500VT000 drives were fitted as an alternative to the WD drives in some boxes. I took he HD out and tried to connect it to my Laptop with a SATA to USB cable. BT Vision+ Pace DiT7431/052B Box. It looks like you're new here. I couldnt figure out why I couldnt slide the drive out after removing the screws and had to use a little more force than I was comfortable with. Thought I was going to have to spend 150 on new one. Les champs obligatoires sont indiqus avec *, Adresse: You should now have a fully repaired YouView box! The maximum is probably 1Tb or 2Tb as there is some sort of addressing limit on some computer systems for drives above 2Tb. Ofcom launches review into unsatisfied BBC audiences I was thinking of replacing the 500gb drive in my youview+ box with a 3tb western digital purple drive. My box hadnt failed completely but was malfunctioning, unable to play back or use the apps, and I guessed it was a corrupt hard drive. Why YouView; . Most new-and-unused drives of the recommended types will have no partition table written to them, so can be fitted directly to your YouView box. Welcome to our best TV experience yet. If youd like to join in, please sign in or register. If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box. Teslin Fake Id, Freeview Play vs YouView | Trusted Reviews YouView boxes cannot receive all of the Internet-based channels that are available on Freeview, although it does receive some of them. What software did you use to clone the drive? 08h00 19h00 Tous les jours. 2 avenue lalla amina tabriquet sal, Heures de travail: I was dismayed that my box developed an HD issue, and even more so when I discovered you cant buy new boxes anymore. Visit our full contacts page here I found the solution is to change the partitioning to MBR rather than GPT. After slotting the new hard drive in place fit the lid and turn the box over again so the new drive and PCB are resting in the lid. Easy to follow and pretty straightforward to carr out which was great. Using Maintenance Mode - YouView Support The different options available are displayed below. We thought it would . I have a brand new WD 1tb drive waiting. The power on button still worked but the down one didnt, so the maintenance mode prompt never appeared. The prompt only appears for a few seconds so be quick! Disney Star Private Limited is an Indian media conglomerate owned by The Walt Disney Company India subsidiary of The Walt Disney Company. Ordered a replacement Seagate drive, followed the procedure above and happy days!! All you need to know about BT Youview Box - Roams so I put in a clean 320HDD (cleaned with diskpart). I have fixed mine I had bought a used hdd and it was formatted in fat 32 and did not work, if you google completely format hdd removing all partitions i watched a video you do it within dos on windows took less than 5mins at the end though finish instruction on assign, do not do the format for the pc just insert drive in you view box and bingo up and running. I still use the box as a YouView box but within a couple of . var logHuman = function() { All rights reserved. Any ideas? As I said above I unplugged the Internet from it for that day but that's probably not required. Note to others, when the instructions say wait a few minutes for maintenance mode to appear, it really does mean a few minutes. Ive replaced the power pack but makes no difference. Bought replacement drive and fitted in 10 minutes all as your guide. The second email is the follow up with the instructions on how you can return it. hi will a buffalo hd-pvu2 500 gig work in it. Ethernet - Next, you'll want to go ahead and connect your ethernet port to your Youview box. Very pleased with the diagrams. I got part way through the set up but it keeps saying I am not connected to the internet. She also claimed, incredibly, that if I bought a Youview box off the shelf, BT would block access to iplayer etc. window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/11\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/11\/svg\/","svgExt":".svg","source":{"concatemoji":"http:\/\/www.centreyasmine.com\/wp-includes\/js\/wp-emoji-release.min.js?ver=4.9.18"}}; Its great that you managed to keep the old recordings from your original Youview hard drive. OFCOM, maybe. Youview box functionality after cancelling BT contract YouView Community It seems its due to HDCP? OFCOM aren't interested in BTs subscription TV service. I tried all 5 options in M mode and kept getting the same answer. when in fact I have the anytime call package and when I asked for the anytime call package to be removed I was told that if I did that or indeed if I made any other change to my broadband or call package it would initiate a new contract (wrong again!). Could the solder joint have failed spontaneously without any physical interaction? .recentcomments a{display:inline !important;padding:0 !important;margin:0 !important;}. YouView UHD Box Warranty After Leaving BT? - BT Community Teslin Fake Id, This orientation of the box might affect the passive cooling of the other components, possibly improving it! Youview Box stuck on please wait Digital Spy Hopefully this will help some other people keep the recordings from their old Youview hard drives and transfer them onto a new drive Some people have had success with a 1Tb drive. I tried this (before finding your guide), and installed my wifes old Mac hard drive (not reformatted). We just replaced ours with a spare Intel SSD and its up and running again. ok thank you so i will lose all my recordings but any more i make will be ok ? I then turned it all off for a minute and then back on. Had a little difficulty removing the drive due the the sticky pad underneath but, once released, it came out easily. If your YouView boxs power settings are set to Smart mode then you can set the box to go into deep sleep after you go to bed to save power and pre-boot in the morning.