Nearly a quarter of Which? Having this last week had British Gas perform the install of all four identical units as described I was concerned why BG couldn't register my own G370 Gas smartmeter with their HeadEnd so I did a quick Google and found your excellent article. Thanks again for the comment. Hello James, thanks for sharing your blog post and sorry that I must have missed it the first time! British Gas criticised over smart meter display failures Following my mission to get smart meters installed I started to look into the possibility of using Zigbee to gather my energy usage statistics from my new state of the art meters. Paired with another app called parrarel space It allows you then to examine traffic of an individual app to see all of its network requests and responses, even the Https ones. The supplier can do some things remotely but if that doesn't work then an engineer visit will be required. Submitted by simonn194 (not verified) on Thu, 12/02/2015 - 15:07. Still Ill be able to take meter readings off the IHD saves going out in the cold ha ha. Indeed it would be good if BG could put a system in place where additional trusted MAC(s) could be added to the HAN controller. However, sadly, a fewmonths after I wrote the article above the pair of them stopped working again. I used httpcanary app to create a fake VPN on my phone. And of course its also incomplete since there are other security measures that you wouldnt know about! If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: First, find the reset button on the back of the monitor. Does paying more get you a better hot water bottle? Access the the smart meters via Zigbee is blocked for "security reasons", all that is offered to the consumer is the In-home Display device (which to be honest is a 5 min wonder with no way of getting at the real data). My only thought is trying to decompile the Android app or something. Unfortunately not! It's easy to use. Has anyone had any success yet? Bring it within 15 metres of the smart meter (with no walls between). It's too far from your smart meter. British Gas EnergySmart User Instruction - ManualsLib ASK TONY: British Gas refused to believe our smart meter was broken - and has now saddled us with an energy bill for 753. However, there seems to be one big difference between the UK and the NL and that is that 'our' smartmeters are mandatory equipped with a so calledP1-port, which is customer readable. Often, these issues resolve themselves within 24 to 48 hours. Editor, Marcus Herbert. Yes, this is precisely whats needed. I agree with the point about shame no PV so I think we'll also need to do something about that. 06890795 registered in England and Wales, VAT No. First, find the reset button on the back of the monitor. Sensor The sensor clips around the mains electricity cable that comes into your meter to measure the energy you are using. Following the above post, I subsequently wrote a second post about my experience after Smart Meter installation and my mission to get energy usage stats out of my smart meters: http://www.smartofthehome.com/2013/09/british-gas-smart-meters-part-2/. 24-Inch Monitor Size: How Big Is a 24-Inch Monitor? The benefits of this are that in the event of a loss of Internet access it would still work, it potentially would provide faster response, and most importantly if the CAD maker stops providing their cloud service it would still work. If you think your supplier has moved you to prepayment unfairly, you are within your rights to make a complaint. Your email address will not be published. I've just emailedcontact@smartdcc.co.uk, the Data Communications Company to ask how soon I will also be able to get at my data: The role of the DCC is to provide communication services between smart meters and the business systems of energy suppliers, network operators and other authorised service users. It should still show your gas and electricity use in real time, but the tariff information (and therefore what it thinks your energy is costing) may not be up to date. Had them installed a couple of hours ago. All Rights Reserved. Contact your energy provider if your smart meter still isn't connecting properly. If it can't resolve the issue remotely, it should send someone round to take a look. Most connectivity problems should be resolved when all smart meters use the DCC wireless network, covering 99.25% of Great Britain. Leaving me for a while with one Smart (Electricity) Meter and one Dumb (Gas) Meter, (this was not an issue for the supply of either utility but just grated against my OCD / geeky / impatient nature). I hope in time this will come! British Gas meter not pairing MoneySavingExpert Forum By the end of the roll-out, 99.25% of Great Britain will be covered by the network these meters use. Smart Meter Not Working - Try This Simple Fix - Consumer Advisory How To Reset Your British Gas Smart Meter Monitor BMU Within close proximity of the electricity meter, hold down the "OK button" until the smart meter display turns off and then on again. Smart meters automatically send your meter readings to us, so youll get more accurate bills without having to lift afinger. . Having said that the current setup is by no means unbreakable so we will have to see how long it lasts. Your in-home display should work fully again when your smart meters are connected to the national wireless network. Once you have smart meters, youll find it easier to control the amount of energy you use by setting energy budgets which will help you lower your bills. Check whether your smart meter and in-home display will work fully with them. Solving smart meter issues | Octopus Energy British Gas Smart Meter Upgrade: What to Expect - Selectra British Gas is a signatory to the SMICoP - REC Portalwhich has been approved by Ofgem. We often link to other websites, but we can't be responsible for their content. In the Netherlands those smartmeters(electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. Only devices compliant with the standard could potentially have access to this, and they would need to be "added" to the network using a unique code on the Comma Hub sent down from a web service or something similar. There are promises of an iPhone app but even this will only get the stats from British Gas's servers (rather than directly from the meters in my house). about, plus tips on how to solve them. British Gas has just released a New smaller version of its Smart Energy Monitor for late 2019 / 2020. Smart City is an important economically strategic blueprint for a country's economic transformation and upgrade. Submitted by Gordont67 (not verified) on Thu, 06/11/2014 - 17:08. Check the instruction booklet for troubleshooting tips, and contact your energy supplier if the problem persists. Well be in touch as soon as were able to install smart meters at your home. . Permit authorised third parties to provide services to consumers once they have granted permission to use their data, offering new routes for consumers to receive energy services and advice on how to reduce their energy usage. Editor, Marcus Herbert. Smart Metering Equipment Technical Specifications, http://www.rotwang.co.uk/projects/meter.html, http://www.smartofthehome.com/2015/03/british-gas-smart-meters-part-3/, https://www.britishgas.co.uk/media/releases/ReleaseDetailPage.aspx?releaseId=1363, http://www.in-home-displays.co.uk/smarthub.html. They already do this for the bill, so why not the data that makes the bill up. However if your home is in the remaining 0.75% you may not be able to have a smart meter that connects to the full network. Feel free to use me as a case in point! I don't know if the government should put more pressure on British Gas to allow consumers access to their own data. In other words, keep your fingers crossed for BG to one day provide a web portal allowing consumers to connect 3rd party appliances conforming to the ZigBee standard on the secured network you have at home! There are plans to add other additional Zigbee wireless frequencies better suited to longer range or coping with thick walls. Can I also ask how you figured out all these API endpoints? Two in five said their supplier hadnt received their smart meter readings. There is also a Mini USB port on the back which is used to power the device (supplied with a 240V to USB power supply). James. They claim this is because the Feed In Tariff (FIT) processing is a separate business unit from the domestic BG division. Devices connected locally to the HAN to allow consumers to access their smart metering data are referred to generically as CADs [Consumer Access Devices]. Ive had BG Smart Meters for around 3 months now and I share the disappointment of those who expected more from them. If you do lose smart functionality, your meter will still work to count how much energy you're using. It strikes me that most energy suppliers are fitting GEO TRIO II IHDs, and most seem to come with the WIFI module So the data passed over ZIGBEE from the meters to the IHD can be accessed over your home WIFI network from the IHD ( and not the meter network). If you have a Chameleon IHD see yourS1 IHD guideorS2 IHD guide. I dont think it would be too hard for British Gas to allow read access via Zigbee, all they would have to do is allow you to add a list of approved MAC addresses via your account in the online site this would solve the problem of people adding their neighbors devices. If you have solar panels and are offered a smart meter, make sure your supplier is aware. Well-suited for smart travelers, Hyatt Place New Taipei City Xinzhuang delivers an unforgettable stay experience. They may ask you to dismantle the cupboard or move other obstacles to reach the meter. Energy firm, British Gas, documents the installation of a . In this case, you would need to submit your meter readings manually. This was certainly not an easy process and, despite constant bombardment of TV adverts on television from British Gas about how smart meters are the latest and greatest thing, you would not believe the hoops I had to jump through to get them installed, and, even after finally getting agreement to have them installed, it then took a number of months to get an installation date followed by another age between the Electricity and Gas meters due to a problem following the install of the Electricity Meter where there was an "issue with communication with the Head End" which meant the engineer was forced to abort progressing with the install of the Gas Meter and the remainder of the work had to be rescheduled to a later date 4 months later! The IHD can't connect properly to the network in your home. Check if your energy supplier is having connectivity issues which could explain why your smart meters readings arent getting through. If you configure everything else first, connect smartthings and then look in the log you will see an error with the token in, then you can add to the env variables. If it is I just need to POST my username and password to /usersservice/v2/login right? The gas meter (if applicable) links to the smart electricity meter which links to the DCC network. The first port of call is to check the smart meter portal provided by our Adaptor, TMA. First-generation smart meters have had some connection issues while they weren't connected into the central wireless network that newer smart meters use. This figure doesnt necessarily reset when you set-up a new account. British Gas Smart Meters - Part 1 | Archived Forum - GitHub Pages With smart meters, it's possible for energy suppliers to switch your meter into prepayment mode remotely. A smart meter sends your meter readings to your energy supplier automatically, so in principle your bills should be more accurate than when they rely on you submitting manual readings and you should never recieve an estimated bill. Derek I too have solar panels, so that is worrying. But dont loose hope The HAN you have currently support this, so its only a matter of time until the commodity supplier (aka BG) opens it up for 3rd party devices and home automation hardware that support the SEP standard! I had smart meters fitted yesterday and it actually went quite smoothly apart from the installer had a bit of a problem registering the gas meter. If your smart meter has stopped working (for example, if you switched energy supplier and it can't connect to your new provider) this can affect your in-home display too. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. More about your appointment. -Check out our plans! Having smart meters wont cost you any more than your current meters. Second-generation meters are what you should get if you have them installed now. The hub would then receive the required info (via its backhaul connection on cellular networks) to allow that particular device in, exchange security keys and establish a secure connection to the HAN (Home Area Network). It is fully documented , and I plan to rewrite my own hacked together perl-script to read it to something EmonCMScan handle. Hi, sorry I have missed your other post, I havent looked at this in a while as my trio isnt working properly. Our performance against target can be broken down as follows: 1. He got it sorted after about 20 minutes but it make you wonder if there is some sort of inherent problem with the G370's. Smart Meter UK - Build an app / device handler for api? Ive been able to adapt this to integrate this now into my Openhab setup via a simple python script. Submitting a meter read before the Energy Price Guarantee starts on . Thank you for these useful links. Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. http://www.rotwang.co.uk/projects/meter.html. Has anyone else had a bad (or good) experiences with British Gases Smart Meters? However one in 10 people in our survey of Which? Perhaos the way forward is to use the IEC 62056-21 (formerly IEC 1107) optical communications port in the same way as described here, http://openenergymonitor.blogspot.co.uk/2012/07/reading-watt-hour-data-from-elster.html, http://openenergymonitor.blogspot.co.uk/2012/08/reading-watt-hour-data-from-elster.html, and here This means that your smart meter will lose its smart functionally and work like a traditional standard meter. I can't really grumble as it is better than what I had with the dumb meters but I am not sure how the older generation will get on with it if even I struggle. I have British Gas booked up to come round and replace my meters (again!) It arrived 2 days ago, I think it already had the WIFI module, but I removed it used my new one to make sure. If as is typical you have an in home LCD display referred to as an IHD - In Home Display it links via Zigbee to the smart electricity meter and if applicable via the fact the electricity meter is linked to the gas meter you can also get gas consumption data. If you're eligible, we'll contact you directly, so you don't need to worry about applying for this new support. So I managed to pick up a new one on E-baysupplied by a different energy company. Don't forget to continue to submit manual readings in the meantime so that your bills are charged accurately. The ZigBee smart energy profile requires this because the data being exchanged is quite sensitive and private. I am starting a new blog on my quest to find out which standard is the future of Home AutomationZigbee or Z-wave (or neither). That is why the Department of Information Technology,Taipei City government established the "Taipei Smart City . There is a US maker of a CAD which does allow local access but they have not made any effort to get UK approval. EnergySmart Monitor User Instructions - geo (Green Energy Options) Nevertheless, I would be very interested to see your perl script. Paul; Yes I would also be very interested in your trial, for the same reasons. Monitoring energy usage Press MENU and select DAY to view energy usage for the day. Smart Energy GB explains that in-home displays will only show how much energy youre buying from your supplier, but not necessarily energy you generate. I dont necessarily agree with your points that they are not giving the users the data or that most people will not benefit. PDF EnergySmart Monitor User Instructions - geo (Green Energy Options) Hi, I have moved house and I want to read the meter but I have no pin, how do I get a new pin and get the meter brought up to date? Connect members said they had problems with their in-home display in the last 12 months (to December 2022 when we asked them). 1st October helps us keep your bill accurate. The monitor will reset itself and the display will go blank. This is not your smart meter. This would be much more easy to secure and given that is software based on a central server much easier to update should they find holes with it. 2k monitor: what is it and do you need one? Your email address will not be published. PDF Pipit 500 - Comprehensive details about UK Electricity and Gas Smart Your energy suppliers website may also have instructions. The monitor was saying there wasnt a gas meter connected. Weve heard from members with solar panels who have been refused a smart meter, and from others who have had a smart meter installed that doesn't work with their solar panels. Some people have complained about the impact of smart meters on their health, in particular those suffering from electromagnetic sensitivity or electromagnetic hypersensitivity. The gas meter in your pictures looks remarkably the same as the ones here. In this post I show how any customer of Octopus Energy with a smart meter can see their energy data and do a bunch of stuff like. Seems pretty stable although only using the electricity readings at the moment. If your energy supplier goes bust, you will be automatically moved to another energy firm. Submitted by Hertog on Fri, 14/03/2014 - 20:17. https://bestmonitorunder.com is a Participant in the Amazon Services LLC Associates Program, An Affiliate Advertising Program Designed to Provide Means For Sites To Earn Advertising Fees By Advertising & Linking to Amazon.com. Soon after, I moved to EDF and because suppliers don't operate a universal standard with these meters EDF cannot remotely communicate with my meters. Thousands missing out on energy support: London, Scotland and South East have most unclaimed prepayment meter vouchers, One in five energy vouchers for November 2022 haven't been claimed, Revealed: the best energy companies for 2023, Smart Export Guarantee rates: the best and worst SEG tariffs for solar panel owners, Households are being paid to use less energy: here's how to take part, Energy firms must stop forcing energy customers onto prepayment meters, 29% of prepayment customers still haven't received energy support payments. the neighbours). I would be more than happy to do whatever homework is required for a trial and also willing to write a review article on my websitehttp://www.smartofthehome.com/ about any of your products. Registered in England. We'll send you an e-mail with instructions to reset your password. So even if someone did managed to connect a device to their HAN it would only work up-until the point where the keys are changed. You may see these referred to as SMETS1 and SMETS2 respectively. The "Advanced Settings - Pairing" option requests an Installer PIN. I have exactly the same problem with the smart meter that ovo supplied for me. Can anyone provide me with re-pairing instructions? The smart meters send it to the electric companies servers over a 3G connection. It might be showing: Information for only one fuel, even though you have a smart meter for both gas and electricity I recently switched back to british gas using the MSE Energy Club referral as they are now the cheapest option for me with my usage. It has been proved already that most people with smart meters reduce their consumption. 25/10/14 - 12:19 #1. The installation went smoothly, but I too am completelyunderwhelmed by the IHD. Relax in our contemporary spacious rooms and sleep well on plush mattresses. Jim. Its easy to use. Attach the sensor Identify the live mains cable going into Insert and twist clockwise to clip the pins your electricity meter (it will be brown, red to the . If interested please respond here and I'll get in touch with you. USB Kaifa Dutch Smart Meter DSMR P1 FTDI ft232r USB TTL: Amazon.co.uk: https://rainforestautomation.com/rfa-z114-eagle-200-utility/, Not all energy providers offer CAD devices, Almost no CAD makers sell direct to home owners, only one sells direct - Hildebrand, Historically, energy providers have been unhelpful in allowing you to link your own CAD, None, zero, CAD devices available in the UK provide local data access, they, And of course each brand of CAD will have its own unique API, Cloud maker server API to your app running in Smartthings cloud, Your app to Smartthings client app on your phone. Seeing how the energy suppliers (such as British Gas) are eager to offer this capability to their customer, you can expect Over-The-Air firmware upgrades in a few years that will enable this functionality! For the benefit of those unaware the following is how access to Smart meters works in the UK. Smart Meter Problems And How To Solve Them - Which? Not all services are available to all customers at the current time. And my WIFI is via a TP-LINK box running as a WIFI extender through two consumer units to BT router, ds_Communications_Hub.pdf (trilliantinc.com), Which seems to confirm what you said but also says the TRILLANT Hub supports multiple IHD s which may be useful, The bit about Commissioned by Hand Held terminal means I probably do need an engineer. If your meter is partly concealed in a case outside, your energy company might not be able to replace it yet. However, my meters still worked with the standalone Energy Monitor display unit so I could continue to get a display . Apologiesthis is a bit late but are you still looking for trialists? Equally as a Pay Monthly member you won't need to enter a Vend code as this is designed for Pay-as-you-go customers to add top-ups to their meter balance . Submitted by rogerhoward (not verified) on Thu, 20/11/2014 - 18:12. I have not hear of iMeasure (I will have a quick Google in a minute), I use an iPhone app called Meter Readings by Graham Haley it is a very good app, nice and clean, easy to use, no adverts, import/export facility and supports multiple types of meter. Just be patient, the energy industry might be moving slowly, but its moving nonetheless . I have been testing a pre-production Zigbee SEP 1.1 gateway that purports to solve this problem, ie to give you access to your data. Energy suppliers are targeted by UK government to install a specific amount of smart meters each year. Save my name, email, and website in this browser for the next time I comment. I think their design is such that these interfaces are non-contact in that no electrical contact is made between the meters and the monitoring device (i.e it is via light) making them safe for Gas [3]. Several British Gas customers have experienced issues with their smart meters.