I will write and call to everyone I can to let them know how horribly I was treated. They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. Thank you for your time. ADDITIONAL LINKS This will surely increase the credibility of your complaint. Not only is it not obvious to this pharmacy but its oblivious to them. Thank you. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. We spoke to the consumer today and they provided an updated mailing address for the request. HIGHEST PRICES ANY WHERE! So they keep putting out thinking it's fixed. I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. In hopes to fix this issue for me and other customers for future. Giant Eagle Company. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. plus-circle Add Review. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. The next best thing would be some sort of response just so I know you are aware of my issue. Working hours Thu 6:00 am - 10:00 pm Tue 6:00 am - 10:00 pm Wed 6:00 am - 10:00 pm . The attendant in self check out who I could not identify d/t her mask but had short grey greasy hair and baggy clothes. Mandates are NOT law! Extremely poor customer service at #43 township of pine market district. What they do NOT tell you is that now, if you buy one, it's down to $1.25! GAS. It was for curbside pick up. His hair looks like it hasn't been washed out combed in MONTHS. Giant Eagle has terrible management, inconsistent and terrible favoritism. The language that was heard today with the front of the store staff was horrible. Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. ComplaintsBoard.com is a leading complaint resolution website on the Internet. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Country fried steak & eggs were. Are u serious?!? ( im on a fixed income its important! Immediately a woman who works there came over and started bagging my items while I was scanning them. It's already been renovated so I guess bringing back products that are no longer sold. [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Here are 20 things you might not know about Giant Eagle. Giant Eagle, (store #4029). ref# [protected] When are you guys gonna get the a2 milk? Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Be the first one to write a review. Large croissants. She said yes they are closed, the drive thru and that she didn't know why people didn't realize they were closed since they sign was up there. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Giant Eagle expands discounts to food nearing its 'best-by' date Wide selection of private brand goods. I never recieved them, yet I was still charged for ordering them. (******* ****** **************. Either the employees/attendants don't understand because they make big issues of either money up front or "How much gas". Overall im frustrated, but I just want my money refunded. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Shed light on the availability of medication needs brought to someones attention. I'm frustrated. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . Then she said I was trying to steal it! I want to come back. Please in the future check your produce before just tossing it carelessly on the shelf. I look forward to my perks and using them when I can get a full tank of gaswhich I have been doing for years. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. 20 Things You Didn't Know about Giant Eagle - Money Inc Leave a review. NEVER GOING BACK, Desired outcome: Good Morning. Makes me appreciate Kroger even more! How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Was looking forward to these, I bought them In the past and fell in love with them. Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. The average employee at Giant Eagle makes $27,418 per year. UPMC employees were notified that flu shots could be administered by any Giant Eagle Pharmacy on a walk-in basis. I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. 228 in Cranberry Township PA (the one by Target not out toward Mars). Giant Eagle's Customer Service is despicable! Overpriced! I just came back to Giant pharmacy after being with CVS. How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. My parents come here to get produce, and they got me into the habit, too. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. We would like to show you a description here but the site won't allow us. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. Table of Contents show. I can understand if they are busy but i could have cut my time in half if i would have been directed to the proper line. I have been having reoccurring issues with medication not being in stock at this pharmacy over the last year. 814-734-5036 Giant Eagle Pharmacy. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. Learn how the rating is calculated 1 complaint. Desired outcome: So they make you think you must buy 4, but no, only one is enough. I will not shop at this store again and will encourage others to not shop here as well. It's a stupid idea to stop the weekly mailers. I did so and spoke with 3 representatives and opened up a case. The business became a success, and by 1928 there were 125 stores established. Moraine point giant eagle, buter county. There are maybe 2 shoppers behind me at this point loosing patience probablyhe changed the price to $5.99 for me i thought why didnt the other guy do this.. the 1st man arrives back" i couldn't find the product". At first, it was alright, but it progressively got worse along the way. because most of these people are the same ones that don't wear a mask in public and are just using COVID an excuse to be lazy and be an $#*! No printer or internet. Complaint from Giantbythesea on 17 February 2023 about Giant Food Stores in category Supermarkets / Grocery Stores Giant Food 6289, 2104 Van Reed Road, West Lawn, Feb. 7: 12 violations. So I have called repeatedly and was told the discount would be added, but it never has been. Giant Eagle - Need to turn their culture around | Glassdoor Customer service transfers my calls around and it seems as though nobody can explain my transactions or what could have happened. Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. A necessary evil. Last friday, I placed an order for pickup at Giant Eagle. As outlined in the terms and conditions of our gift cards and merchandise credits, at times we take action on gift cards to offset losses caused by theft or fraud situations specifically linked to a particular card. Giant Eagle Company. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. The store is in Brooklyn ohio. I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We will forward their concerns to the pharmacy and regional leader. We also ensure all reviews are published without moderation. Get go in Washington PA on Wylie ave.. Maybe Pittsburgh City Council can wake you up. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. The cake had an image I had selected from your website. Find 477 listings related to Giant Eagle Grocery in Washburn on YP.com. So they make you think you must buy 4, but no, only one is enough. A guy with a strange accent was very rude and started to yell at me. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. I noticed while ringing up the price, was 7.49 not the sale price of 5.99the male attendant came over i told him the problem and he ran off no explanationin the meantime several minutes later another male attendant asked if he could help? I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. Just wait. What happened to integrity and company loyalty. I got an email stating that all sales were final even though it was just a glitch in the system. Then why text me in the first place! If she was helping it would not be anyone to watch! Giant Eagle Initial Complaint 01/18/2023 Complaint Type: Problems with Product/Service Status: Answered I submitted a request for my pharmacy records months back and I haven't received a. So, off to Rite Aide i go! The first transaction that I did online in fact, did go through. For further assistance, please reach out to them directly. Submit a complaint and get your issue resolved. Giant Eagle - Apps on Google Play See details. Same person who called me answered. The rudeness of store associate and unwillingness to help. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Giant Eagle has been on the forefront of everything from racial profiling to falsely accusing shoppers of shoplifting. Giant Eagle Pharmacy caller complaints. I explained to them my same situation, and they continued to harass me and discriminate.They tried to tell me that wearing a mask is the law now, they are sorely mistaken. Click here to get notifications about new complaints of Giant Eagle. Giant Eagle Grocery - CentralPercentum GetGo. 108 total complaints in the last 3 years. Please get rid of this person. I cooked it on my grill as I usually do, and found it to be tough and certainly not Prime. I wondered why she was on the floor at all if she was not going to help and was a getgo employee regardless if cashier or not! For example, pharmacy business hours are 8a-8p. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. another time i waited a while in the selfcheck line got up and was told i cant use it cuz i dont have a advantage card! My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. Or does that all fall on computers today? Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. Getgo employee do not have lunch break in 2 years. 3. Ive had two separate incidents where I was told the shipment would be in 3 days from the day my prescription was received by this pharmacy and what day I was to come back to pick it up. Disgusted I found a grey looking mealworm. Put prices on product instead of bar code or make sure bar code is right. show of laziness coming from the higher ups. I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. I placed an online order on December 23, 2022. The butchers are LAZY! Share your photos and videos with others to prove the truth of your words. Everytime I go through it a shift manager has to come over so I can complete my transaction cause your system is so flawed. Ok ..i put the items back in the cart ,told him he was being very rude and i didnt want the things anymore! Giant Eagle reviews & complaints. I paid for a SHOWROOM car wash and parts of my car weren't even touched! I have been going back and forth with customer service about a $10 bonus perk i never got. BBB Business Profiles generally cover a three-year reporting period. Giant Eagle has extremely terrible customer service. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. This review was chosen algorithmically as the most valued customer feedback. 261 7008. Fresh food. It's more of an inconvenience than a convenience. Like im bothe ring you! The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. That's just plain irresponsible and rude. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. Is this your company? Then I either stand and wait for half an hour or have to come back another day. Note that complaint text that is displayed might not represent all complaints filed with BBB. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. For that, Im lucky! I didnt see any signs about that. This happened on November 6th, 2022. at around 1600. Or does that all fall on computers today? Giant Eagle, Inc. Employee Reviews in Freedom, PA - Indeed In recent years they've started carrying more organic and vegetarian products, which is great. It has been a reoccurring issue monthly. This is the email I received 12/14/22: I let her know I have health issues so can't wear one. I buy brand name wines and medicines and detergents at this store and its also in walking distance. Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . Review Of Franks Restaurant Hudson Fl 2023. I was aggressively harassed and discriminated against today around 12:40 at the 2801 E. Waterloo Rd. Giant Eagle has 37,000 employees. Contact Us Then I called. 8-2-22 Wide selection of produce, meat and general grocery products. Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. The store manager Brandon did nothing! Desired outcome: Giant Eagle Customer Service Complaints Department Giant Eagle Inc | Complaints | Better Business Bureau Profile When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. Giant Eagle Reviews: What Is It Like to Work At Giant Eagle? 4. Complaint about Giant Food Stores? File now, we help resolve it! Fine if she was a random teenager, but I cant shop with my child and talk with her?!? The drive thru at Giant Eagle in Washington Pa. 15301 is absolutely in need of rules and regulations. To the point when the customers would just straight up insult the shoppers. Besides customers who witnessed this spectacle, talk with Sue who was the only employee there who displayed any empathy. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. I was told i needed to spend $30 in 1 trip. Desired outcome: They shop my online order, I schedule a pickup, and they load it up. When I got to the store, the young man took my card in and re-ran it for payment. I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. Most customers were really nice and then there were some that you just lose faith in humanity from. WHY would you allow such a sick person to work and spread germs to your customers???? What they do NOT tell you is that now, if you buy one, it's down to $1.25! Policies | Giant Eagle Tip for consumers:Please be nice to the people that serve you. Giant eagle unwilling to offer anything related to customer care. Desired outcome: This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. I have had other items before. Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. Unbelievable. On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. Can you imagine what I think you can do with this lousy idea?! The Pharmacist & Staff are very professional & friendly. Learn how the rating is calculated 1 complaint. She rudely told me to re-up order my food and wait in line again. When you get there, your groceries are ready. Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. I have 3 children ,2 of which are very sick . Because more often than not, they have what is needed and at a fair price! Giant Eagle Reviews by 17 Employees | AmbitionBox Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. What happened to integrity and company loyalty. GE card number 78012 You sure have your priorities straight. and come shop your damn groceries yourself and $#*! Giant Eagle Customer Care For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers.
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