Our sizes may run a bit smaller, depending on the fabrication and the stretchiness of the material. Contact BT | Call us or chat online | BT Help Review. Check out what 6,872 people have written so far, and share your own experience. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Do you agree with Lucy in the Sky's 4-star rating? -Kate. However, our order arrived two days late and was not usable, therefore, for my daughter's graduation. It was not the representatives fault, so she did great, but the company should do better in alerting guests. Us either! It was nothing like the picture. Is Lucy In The Sky Legit? Website Review - DECPIT I placed an order for a dress on march 26. i have been trying to call and no one answers the phone. . Hi Chris! Find out how we combat fake reviews. Just enclose your order details in your return package and send it back to our Return Address below: LUCY IN THE SKY You will receive your tracking number once your style/s have been shipped. You either have to be put in a que in live chat with at least 100 people ahead of you or wait 48 hours for someone to respond to your email. Although some question the quality of products, Lucy in the Sky is a great place to look for a dress for any event. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky Thanks for your feedback. Tip for consumers:Pay attention to shipping times. -Kate. We're sorry to hear that you had issues with your order. Article created 4 years ag . Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky.com I have never been able to complete a return that quickly. I have a very box shape body but this bran hella create lavish looking dresses for my body type. This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We're so sorry to hear that your order had quality issues. She responded quickly and answered all my questions. I ordered a size larger and they still didn't fit. I've been contacting Lucy in the Sky since 10/6/22 with another representative named Angela S. I feel both representatives were not handling this customer service issue in a timely or reasonable manner. We're so sorry to hear about the order. These Sky contact numbers are available between 8am and 10pm every day of the week, and between 8am and 9pm on weekends. You can call Tata sky Toll-free number- 1800 208 6633 and share your queries with the team.. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014.WHAT INFORMATION DO WE SHARE WITH OTHERS? After using the chat feature, I found out that they wanted me to cancel my order for one of the dresses and give me store credit for it (not even a refund to my original form of payment) I was understanding, because they told me that the other dress that I ordered was on its way in the next 2 to 4 weeks. Sky Customer Service Telephone Numbers - Digital Plans I HIGHLY recommend NOT ordering from this place. For example, the Trustpilot rating is 4.2 stars, which is an average of over 6,000 reviews. We're sorry to hear about your disappointment with our return policy. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. Hi Lily, Horrible company and horrible customer service. Lucy in the Sky is an online clothing retailer offering high-end styles at super affordable prices. Most dresses are see through material with zippers stuck. This has been quite frustrating. There is no phone number and the chat has been disabled. All of our styles are designed at our offices in Los Angeles, and produced excusively in-house domestically and internationally. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. The dress is also incredibly thin and doesn't have much structure. We may contract with other companies to provide certain services, includingcredit card processing, shipping, name and address verification, email distribution, market research and promotions management. 1200 Wall Street, Floor 2 I'm so frustrated because they don't have a phone number. Customer service is awful. I loved 1/2 dresses I bought. Yet Lucy in the Sky refuses to give a refund. If you're having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help. Search. We had the same issue. DO YOU SHIP INTERNATIONALLY? Please reach out to us for the advanced credit prior to making a new order! But, not to worrythey charge your credit card as soon as you make the order. Thanks for your feedback. . Super fast and helpful; won't hesitate to order from the site/company again! They said they will refund me within 10 days without any explainations for their lateness. I had to do a charge back from my credit card company to get my refund back. - Kate, Hi Chris! . Not Available. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. In the end the skirt fit very snug and my booty looks great in it. What Is Lucy in the Sky? If you had a faulty style/quality issue- you just need to send us a photo of the issue and we can find a resolution. In the case of any expired store credits, we will gladly issue another current one for the same value. Both dresses arrived back to back and they looked nothing like it did online. She contacted the customer service email on 10/6 and received no response; tried again on 10/10 with no response. You can email us at resolution@lucyinthesky.email! I use the chat feature and they told me that the dresses would arrive within the next three weeks. Free FedEx Shipping, over US$75. Unfortunately, we cannot expedite orders specifically beyond the timeframe listed on the product page. Hi Mike, Thanks for your feedback. - Check in with your local post office, as packages are often held there for pick up. Closed now : See all hours. Lucy in the Sky with Diamonds - Wikipedia . Business days do not include weekends or public holdiays. International delivery is 5-10 business days. You have to wait 14 days to cancel, and are supposed to receive a refund within 10 business days after that. i live in texas and ordered a dress on sunday earlier this week. The standard length of our dresses measure approximately 31 inches for size small, measuring from the top of your shoulder. Lucy in the Sky Return Policy Detailed Facts - Price Match Guarantee Finally, the Trust Mamma rating is four stars. -Kate. Date of experience: 20 February 2023 carly raymo 1 review US 2 days ago Late order Thanks for your feedback.We're so sorry that some of the dresses didn't work out but glad a few did. We'd suggest to reach out to us via our Live Chat during business hours for more specific information:) Free Returns for United States Customers. But Sarah S got my exchange going and it will make it in time! Lucy in the Sky Reviews, Complaints, Ratings Lucy In The Sky Login - corkery.hedbergandson.com Please email us at resolution@lucyinthesky.email so that we can further assist you. Email: shop@lucyinthesky.email - replies within 24 business hours. Lucy In The Sky Reviews, Complaints, Customer Service Poor Customer Service! The first time it was cancelled altogether. tablet. Message KYLA via the following: lucy in the sky. We ask for your name, telephone number, home address, email address and age forcompetitions, prizedraws, or newsletter sign ups. We would love to help assist you with this issue. Please use the following size guide to help determine your size of clothing. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paidevery 2 weeks, over 6 weeks. Contact BT for help and support with your BT broadband, TV, home phone or mobile. Customer service contacts and company information. In order to have an account with AfterPay, you must: - Have a valid and verifiable mobile number, -Use a US Mastercard or Visa credit or debit card to make a purchase. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. You must not misuse this Website. He understood my issue, addresses it and rectified it. Business Profile Lucy In The Sky, Inc Online Retailer Contact Information 748 S Main St Los Angeles, CA 90014-2013 Get Directions Visit Website (213) 278-0968 Average of 282 Customer Reviews. I HAVE MY TRACKING NUMBER. Lucy in the Sky - Rotten Tomatoes - Movie Trailers | Reviews - Rotten You can reach out to us via email at shop@lucyinthesky.email or via Live Chat during our business hours. Products used:None, I never received them. www.lucyinthesky.com retains the right to refuse any request made by you. They take your money and hope you forgot about the order because they'll never say anything unless you reach out, Hi Colleen, Website: lucyinthesky.com/shop Location: 1200 Wall Street, Floor 2, Los Angeles, California, 90015, USA Industry: Clothing Store Owner: Victor Sayeg Email: shop@lucyinthesky.email Trust Score: Good Social Media: Instagram & Facebook Advantages Lucy in the Sky is one of the most popular prom shops among young, stylish women. Shop now at www.lucyinthesky.com. For any delivery or shipment concerns please contact us within 14 days of the order being shipped. Well look into the stated issue and will work out a way to resolve the situation asap! Thanks for your feedback. Service 527 Hi Chloe, Thanks for your feedback. If I do not get a refund, I will be disputing the charge on my credit card! All orders ship out of Los Angeles, we design all of our styles in-house. I ordered my daughter's homecoming dress on 9/20. Moving home . A cookie is a small file which asks permission to be placed on your computer's hard drive. Worst experience. Have e-mailed twice in the last week with no response! would it arrive by october 26th? Call costs from other providers will vary. Shop now at www.lucyinthesky.com, To find more information about reviews and trust on Sitejabber.com please visit. WHEN SHOULD I EXPECT TO RECEIVE MY STORE CREDIT? Sky Ireland Contact Numbers & Customer Service Tips - Selectra Overnight orders shipped Friday will be delivered Monday. The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.lucyinthesky.com or its licensors and are protected by copyright laws and treaties around the world. I have ordered twice for my daughter, and both times, I had to reach out to Customer Service. I will definitely order from this website again. Sky Fax. The complete opposite of lawyer James, Nathan is carefree and fun. With no warning either time. 0800 230 0202. Horrible customer service. Store credit took weeks. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site. They have a great live chat setup and I like that they're always ready to help. If you need to make adjustments to your order after it has been placed, please reach out to us as soon as possible, preferably through Live Chat, or at shop@lucyinthesky.emailotherwise. You can email us at resolution@lucyinthesky.email! , over 6 weeks. This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. SHIP'S CELLAR PUB, York - Menu, Prices & Restaurant Reviews - Tripadvisor There are a number of Sky departments, and you can usually make your way to the right one through the main customer services contact number which is 0333 7591 310. Mar 16, 22 (Updated: Sep 23, 22) I regret buying anything from them. Thanks for your feedback. We have Live Chat and Email available for any questions or concerns. | Read 5,961-5,980 Reviews out of 6,593 What is the Lucy in the Sky customer service email? You can choose to accept or decline cookies. 5) In 1974, this cover of "Lucy in the Sky with Diamonds" was a #1 hit for Elton John. Among its many cover versions, a 1974 recording by Elton John - with a guest appearance by Lennon - was a number 1 hit in the US and Canada. www.lucyinthesky.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website. Dispatch times may vary according to availability and subject to any delays resulting from postal delays for which we will not be responsible. Products used:Dresses- tried to use but material was see through and sizes incony, Hi KA, Supervisor. -Kate. If you have any order issues, please reach out at shop@lucyinthesky.emailor via Live Chat during business hours (8:00-4:30 Pacific Time, Mon-Fri, excluding U.S Public Holidays). Phone Email. After using the chat, they told me that they wanted to cancel the order because the dress I had ordered had been out of stock and wouldnt be back in stock for another four weeks. -Kate. Lucy has a story. Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. If you please email us at resolution@lucyinthesky.email we can assist you with a return. Lucy never replied to me or PayPal. Write a review Sign in. Contacts: Adam Russell Adam.Russell@FHFA.gov Made and Designed in Los Angeles - Shop now at www.lucyinthesky.com Sharing is caring! I emailed on 9/16 noone has contacted me. United States orders are shipped with USPS and International orders are shipped with FedEx; express orders are shipped with FedEx, Monday to Friday. Why would I need store credit when I already purchased the 3rd dress. Belle R and the team at Lucy in the Sky were great to work with. Lucy In the Sky does not provide a direct phone number to contact the company, making it difficult to communicate with customer service when all the emails you receive are automated. Please email us at resolution@lucyinthesky.email if anything else. Sky Phone Number 2. Hi Teagan, Thanks for your feedback. As cute as their clothes and accessories are, online stores can also make purchasing a little more nerve-wracking as you don't have the chance to try on the clothes beforehand. I feel tricked and pissed off. We're so sorry to hear about the order. Please email us at resolution@lucyinthesky.email so we can assist you sooner. The woman who emailed me back gave no explanation to why my dresses didn't come and only told me that she cancelled my order. We're so glad we were able to help with the return. If you order multiple styles with different delivery dates, they may ship separately. Tip for consumers:Returns usually only give store credit. In general, international orders take 2-3 weeks to be delivered, though can be shorter or longer, depending on the style and your specific location. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. My dress was supposed to be here on Mar2-Mar8 and was told it would be mar 24! We'd love to hear from you so that we can find a resolution. Thanks for your feedback. They have such cute styles, but the clothing quality is so bad. The average timeframe is about 2 weeks all together, though can be longer or shorter, depending on processing time and potential customs delays:) Lucy in the Sky Reviews | Read Customer Service Reviews of - Trustpilot ; Text is available under the Creative Commons Attribution-ShareAlike License 3.0; additional terms may . I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? Distraught in Australia, she takes comfort in her friends' happiness and turns her sights onto the surfer (and best friend's brother) Nathan. I'm dealing with their customer service right now and they are so rude and unprofessional, Hi Talia, Thanks for your feedback. Absolutely terrible customer service. She even helped me cancel an order and issued my store credit instantly. Lucy in the Sky has a consumer rating of 2.83 stars from 1,066 reviews indicating that most customers are generally dissatisfied with their purchases. If our system does not recognize your email, it means that you may not have registered an account - you can register an account with the same email used to place your order originally, to have access to all your order information. It makes total sense why they only give you store credit, or else they'd be out of business! I had an issue with my dress being see through and needed a replacement soon for an event. 6) Actor William Shatner also covered the song in dramatic, spoken-word style. Critic England, United Kingdom. I greatly appreciate the customer support 24 hour 7 days a week chat box. Yes! I was SHOCKED as the price of this dress after I received it. For my troubles, I've been offered a $25 store credit. All orders are subject to availability and confirmation of the order price. Seven things you didn't know about "Lucy in the Sky with Diamonds" Hi Bethany, -Kate. Our demand recently has picked up far quicker than expected - we expect to start restocking all styles as per usual within the next 7 days. If you received a 'Your order has been processed' confirmation at the checkout, this means that your order was successfully placed and is in our system. We ordered a dress on 9/6. Byusing this Website, you consent to the processing described therein and warrant that all data provided by you is accurate. Needed it for Feb 25th. Again, reach out to us at resolution@lucyinthesky.email and we'll follow this up:) A store credit is automatically applied to an account attached to the email used for an order. 480 York St, York, ME 03909-1533 +1 207-363-5119 Website Menu. Check out what 6,864 people have written so far, and share your own experience. I would like to know if i order my dress now you think it will arrive before june 29 knowing that i live in france? We do not provide information to these agencies or companies for marketing or commercial purposes. I know it's still only Nov. 15 but I do not think this dress is coming. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. Our styles are designed exclusively in Los Angeles. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky -Kate. Beyond disappointed. Please note that we do pay for all shipping and delivery costs; but for international orders, taxes and/or duty fees may be charged on delivery of the order by your local government. Please email us at resolution@lucyinthesky.email. Designed to work with the LINK series cellular trail cameras, the SPYPOINT app. After waiting since November, I feel as though I should be compensated for this order because of what a negative experience I have had. Products used:Still waiting for it to arrive (for 6 weeks)! Search Full List of Executives. You would have received multiple shipping notifications if this is the case. Number of comments: 0 Shipping I need to change my address or order, how do I do this? Lucy in the Sky, Inc is committed to ensuring that your privacy is protected. Either you embrace "diaper astronaut love triangle" or you don't . Any charges are the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. This document governs your relationship with, This Website may contain links to other websites (the "Linked Sites"), which are not operated by, You must not misuse this Website. KYLA can provide quick and real-time responses to your SKY service concerns. We're so sorry to hear about the order. Contacting Sky Thanks for using our online services - if you do still need to contact us, please be aware that wait times may be longer than normal, but be assured we're prioritising calls from customers who've already been online. Lucy In The Sky Cafe Claimed Review Save Share 260 reviews #7 of 214 Coffee & Tea in Kuala Lumpur $$ - $$$ Cafe European Vegetarian Friendly 167 Jalan Tun H S Lee, Kuala Lumpur 50000 Malaysia +60 3-2022 1526 Website Closed now : See all hours See all (160) Ratings and reviews RATINGS Food Service Value Atmosphere Details PRICE RANGE $3 - $8 Hi Kim, -Kate. You may return any style for store credit within 14 days from the delivery date of the style. CASANDRA M. was extremely helpful in seconds. Very professional. This policy is effective from 01/01/2016. I emailed multiple times and didn't receive a reply until a week later when they cancelled my order for me. We'd love to find a resolution you can email us at resolution@lucyinthesky.email for further assistance. We may also send you from time to time (by email) information about products and services and details of promotions and special offers from Lucy in the Sky, Inc. -Kate. Awful quality (paper thin and/or very sheer) & poor design (way too short, inaccurate sizing). My learning training provider was City and Guilds. Please let us know if we can help any further. This Website may contain links to other websites (the "Linked Sites"), which are not operated by www.lucyinthesky.com. Unless expressly stated to the contrary to the fullest extent permitted by law, Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with, You agree to indemnify, defend and hold harmless, The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and. Please emails us at resolution@lucyinthesky.email so that we can better assist you. Please email us at resolution@lucyinthesky.email so that we can better assist you! Number of comments: 0 my party is april 10. Please email us at resolution@lucyinthesky.email if anything else. Do not order from here. Go to our site to chat with our support team or email us at support@lucy.co! This consists of doing coursework over 15 months. Unfortunately many people fall for their intentionally obtuse return policy, but from someone who had a valid return, it took over a month to get my refund returned to my credit card, and I only received it then because I reached out to support multiple times. Tip for consumers:Do not buy from this company. If your order is earlier than 14 days, you can reach out to us and we can cancel your order, if possible. You must not establish a link from any website that is not owned by you. Sky Customer Service Contact Information | Updated Guide - DoNotPay We do not have a customer service phone number at this time - feel free to reach out to us at shop@lucyinthesky.email or resolution@lucyinthesky.email:) Funding Rounds Number of Funding Rounds 9 Total Funding Amount $144M. -Kate. HOW DO I CHECK DELIVERY STATUS OF MY ORDER? -Kate. I reached out 5 days ago to see where it was. 2023 Trustpilot, Inc. All rights reserved. We're sorry to hear about the sequin issues on the dress. We're sorry to hear that you had issues with your order. You can check out our return policy at http://www.lucyinthesky.com/shop/help as well as each individual product page under the Payment and Return Policy section. What a terrible return policy for a online store. As soon as I opened the bag thousands of sequins poured out and the dress felt like thin sandpaper. She was a total pleasure to work with. We're so sorry to hear that your order was delayed. Store credit refunds are processed within 3 to 4 weeks of your return being received, due to Covid delays; and are valid for 12 months from the issue date. The email is a series of jokes about the customer service of a fictional company Lucy in the Sky. They are absolutely, THE VERY BEST!!!! Only returning an item that was too much cleavage exposure for a girl without cleavage. You may store, print and display the content supplied solely for your own personal use. 0333 7591 018. Lucy in the Sky Reviews - 1,067 Reviews of Lucyinthesky.com - Sitejabber DO NOT BUY FROM THEM. We want to make sure this is refunded immediately. -Kate. This document governs your relationship with www.lucyinthesky.com (Website). What this means is that we do not store or save any of your credit card information at any point, and that all purchases are 100% protected by PayPal's Buyer Protection against non-delivery or receiving something which is not as described. Lucy in the Sky - Home | Facebook We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests. As there is no phone number to be able to contact the company we ad two choices: email and be ignored or chat in and finally get a chat agent (the ONLY chat agent at this fraud of a company) Emma, It took three and a half hours waiting for the chat I suppose that Lucy in the Sky thought we would give up.
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