I could not eat, walk, think. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I ha ve never met Walii before this day! Don't waste your time! the mechanic then informed me that MERLEX told them not to give the car back to me and that I should call "walter". Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! File your review. Almost half have been Mercedes and BMW's which is what we were looking at. I have brought this up to my team and we will be working on improving our sales experience. Call Today +971 2 4440458 Al-Muror Road, Behind Al-Mushrif Mall, Abu dhabi WARNING! A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. 235 Reviews. 10 stars!!! Customer service horrible suppose to refund me for oil change haven't got back with me. I would love to see how they are booking their vehicles to the bank. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. I left with a Mercedes certified vehicle that has all of the bells & whistles. Great deal, I thought. They gave me a different one that needed new Brakes and tires. In the original write up they said that the car ran perfectly. Was sold a car with a bad engine! There may be more specific results for "merlex-auto-group", For more specific results for "merlex-auto-group", Showing 1-25 of 112,711 Found Reports 72 Verified Reviews. Error in sending request, please try again. Upon arriving at the dealership, the scene was a little chaotic and unorganized. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. February 2022 check engine light comes on again. 6. This is the best way to manage and repair your business reputation. Caution!! He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! I am a return customer and they as last time they treated my husband and I with s. He then asked us to drop off the car at his personal mechanic for him to diagnose. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Made an internet inquiry, had 2 responses, one from Mike and one from Grace. You will be sorry. DO NOT TRUST RAY! Phoenix Arizona, Real Estate Fraud, Real Estate Scam Artist, Dolly's Stampede Dixie Stampede Dixie Gone Mad Pigeon Forge Tennessee, Cincy AutoMall Cincy AutoMall LLC., Cincy Auto Mall LLC. Okay, so here is my HONEST testimony and FEEDBACK of dealing with MERLEX Auto Group!!! She indicated she would get with him to check the status. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Ripoff Report | Merlex Auto Group Review - Arlington, VA Reviews. There was a problem with your loan.". In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. BBB is here to help. Job closed due to COVID so I hardly drove car after that fixed! 1105 N Glebe Rd Arlington, VA 22201. Very responsive!! 1492 customer reviews of Merlex Auto Group. One of the best Used Car Dealers, Automotive business at 1105 N Glebe Rd, Arlington VA, 22201 United States. Merlex Auto Group - Overview, News & Competitors | ZoomInfo.com When I asked why the price increase they replied that there was maintenance performed on it to ensure it ran perfectly typical bait and switch. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. We're sorry that the vehicle you were interested in was sold from the moment you first inquired to the moment you showed up at our store. I was very scared that they will frighten my daughter and neighbors. WE FINANCE EVERYBODY - Call Our Sales Department For More Information. I asked why they sent money, if they were notified that the car had returned to dealership MerlexAutoGroup, and that the purchase deal is fraudulent. Child safety. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! Yet, i have never met him before this day!!!!!! Got a particular new car in mind? CAME ALL THE WAY FROM WEST VIRGINIA FOR THE SUBARU WRX STI. Always go with your gut feeling! How those businesses take care of those complaints is what separates good businesses from the rest. If you would like to see more Rip-off Reports on this company/individual, search here: You haven't ANY clue of what you were doing! That following morning, the diagnostic was done and Ray no longer picked up his phone, instead of answering, he constantly sent me to voicemail! After the signing, the employee Sid took the Purchase Documents set to make a copy, and after that she returned it to me in a large yellow envelope. DocketService/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! United States. Please DO NOT patronize this business. The cherry on top is the wash and detail they provide as you are preparing your paper work. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. "Mike" told me that they no longer wanted to do business with me. 5 hours later I received a random text from a different sales rep asking how my test drive went. Or at least Bill of Sale. learned a lot about cars. We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! Public Records Policy. Unlawful and unprofessional. Diagnostic revealed there was $10,000 worth of mechanical work needed for a car Ray sold me 2 days ago, one he assured was perfectly okay. Merlex - the masters of bait and switch. Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. There is a very scary word "balloon on the 3-rd page of the Buyer Contract. Copyright 1997-2023, Ripoff Report. And of course, they tried to up sale me another auto on the lot. 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. Corporate Advocacy Program: How to repair your business reputation. Research, browse, save, and share from 21 IS 250 models in Centreville, VA. They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. Wasted a trip out to Arlington. Unique Auto Import Jobs & Careers - 23 Open Positions I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. He knew nothing about the car so i should have known he knew nothing about anything else either. Merlex Auto Group in Arlington, VA | 171 Cars Available | Autotrader Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. As a matter of policy, BBB does not endorse any product, service or business. Get more reviews from your customers with Birdeye. Easy, done. before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. 1105 N Glebe Rd Arlington, VA 22201. We analyze millions of used cars daily. Merlex Stucco Class Action Settlement - Top Class Actions I called about the same car on three different days over the course of three weeks. Sadly, the first salesperson advised me that the vehicle was sold the next day. i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! MerlexAutoGroup proposed to apply to the Pentagon Credit Union for a car loan for me and not wait for April 1. Great selection of cars they play extremely fair and honest and they get you the best loan possible out there Walter gave me the best experience with buying my first car. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. Flew in two days later from Georgia. If you do not agree with these terms, then do not use our website and/or services. Dealt with Jason and Walter. Why Ripoff Report will not release author information! Merlex Auto Group Reviews, Ratings | Used Car Dealers near 1105 N Glebe Very informative. I informed her, ok but was waiting to hear back from the sales person. We were going to drive 2 hours together to see them. Dealer said they would call back when the car was back, and never called back. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. How those businesses take care of those complaints is what separates good businesses from the rest. 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. I continued to call, he would not respond yet he was completely available prior to selling the car. I contacted Capital One to look into this loan! BBB Business Profiles generally cover a three-year reporting period. Sales (571) 200-0879. By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. 235 Reviews. I drove far to get the vehicle I wanted. All rights reserved. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. which was weird because I dropped of the car. It's been two days, I have not heard from him since. The manager Walter prepared Purchase Documents set. Merlex Auto Group (@merlexautogroup) - Instagram Advertisers above have met our Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. 1 mile away. Two weeks after Merlex asked us to PAY $4500 down and sign on the dotted linw. As he spoke to me he was rudely carrying on other conversations and i wasnt sure when he was speaking to me or someone else. Advertisers above have met our Life's too short, are keep it up and yours will. July 21,2020 check engine light came on. Find out what works well at Merlex Auto Group from the people who know best. Hamilton Ontario, Aaron Blumenfeld Joanna Blumenfeld, Leon Blumenfeld, Stephen Gross, Michael Lax, Joshua Dias, Michael Harari, their Barbados companies Panama Verde Inc, Panama Azure Inc, and their Panamanian companies Chirican Development Corp, Panama Verde Chica Bay SA, Inmobiliaria Quebromar SA, Boca Chica Hills 1 SA, Eco Geo Co Inc. Failure to pay due wage, failure to pay residential constructions management fee(two houses), Denying employees social security protection and labor rights, breaking arbitrarily four valid commercial contracts, unfair dismissal. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I visited dealership MerlexAutoGroup. Yelp users havent asked any questions yet about Merlex Auto Group. Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. I purchased a car from here 2 DAYS ago! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. As the possibility for human data entry error exists, we apologize for such errors in advance and disclaim any liability for inaccurate information on these pages made as a result of typographical and/or unintentional mistakes and errors. Car dealership. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife He couldn't talk then so I got a return call 5 or 6 hours later. I decided to go back and read some of the reviews more closely. Set an appointment waited 45 minutes before acknowledged waiting another 30 min after licensed was checked and no activity information relayed call for Lyft waited 11 minutes upon arrival of Lyft no one questioned my leaving ? Ally bank gave me the reference number. Little did I know, for him, it was a phone call away! Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. 7. The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. We're all concerned about COVID-19. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. its only been two weeks and he has proof he put down what you asked for.". they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Please teach how to cancel this Certificate of Title. For more specific results for "merlex-auto-group". I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. Beware! File your review. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Who is ED Magedson - Founder, Ripoff Report. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Employer est. PIERRE, ROODY VS MERLEX AUTO GROUP Et Al | Court Records - UniCourt Used Merlex Auto Group for Sale (with Photos) - CarGurus Search consumer complaints, reviews and information about merlex-auto-group. Dont trust this dealer! I spoke with substitute manager for that day Ray Kandahari. The police officer asked "how? It was not discussed. He then texts me "if i am having any problems, contact the salesman! Dont sign the sold as is be careful! Easy Apply. Walter refused to pick up the phone and texted the mechanic that someone from the dealership was coming to take the car. i texted him to see what was the hold up he told me to "contact Walter". Write a review. Save. Terrible experience with them. International Association of Better Business Bureaus. Merlex Auto Group - Used Car Dealer - Dealership Reviews - DealerRater The manager said that percentage rate is 1.99%, 72 months, $369 monthly payment for first, second and third months and $209 monthly payment for the rest months. He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. 2 months ago. Merlex Auto Group is open Mon, Tue, Wed, Thu, Fri, Sat. I asked to provide me with absent pages in my Purchase Documents set. "Walii"!!!! i brought it in the next day and showed Ramil. I Talked with a sales person who handed me the set of keys and walked away. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Very unorganized and fake professional. There is no any information about this second line of financing. I have bought over 20 cars in the last 18 years. After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. Merlex Auto Group Careers and Employment | Indeed.com How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Price of the car is $14,966. If I could give this business zero starts, I would. Was told I signed sold as is and that I didnt purchase warranty.