I ordered on 9/25 from the company a mountain range of ********. Great company to do business with. I have pics of all the aluminum I removed, but I'm not sure if this review will let me upload them. gonna be great reminder of home, Fits my space perfectly took me forever to figure out what size to order but I am glad I finally pulled the trigger. Email Address. Then sell them to third parties, such as insurance companies, banks and other marketing agencies. Read Customer Service Reviews of metal-plex.com - Trustpilot Want it for over my little sitting are and think it will go great! If I could give 6 stars, I would. +91-8918076038. Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. You need to use the electronic gift card within two years otherwise it will expire. Feb 17, 2023. The company knows you will like your purchase but just contact the company within the 30 days after receiving the order and the company will be happy to solve the problem or problem if you are very excited for any reason (even no reason at all). Well worth the wait! Lightweight polymey. I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! The pieces are scratched up. Items arrived as described. They look great and were easy to install. Looks great! Access Support from the Arlo App. I was worried because it took awhile to come and I had read some bad reviews. If you feel the information listed on this page was useful, please share it on social media. We use dedicated people and clever technology to safeguard our platform. Exactly as pictured! They are light and airy and make a good focal point in my boho styled home. Have you connected with these folks? You can also examine the store's website for contact info like a contact form or email address. metal-plex.com Reviews | Read Customer Service Reviews of metal-plex It looks just as expected, came on time with everything in good order. I hope to order from this shop again in the future! Here is why you should get it now: Awesome, right? 2023 usa.coupert.com all rights reserved | update March 07. Perfect house numbers for our lake house. Amazon.com: METALPLEX Mountain Range Reflection - Metal Wall Art The website says "no hassle" returns. Other powerful elements include, but are not limited to, Alexa rank, IP address, SSL certificate, and presence on fraud forums and bulletins. Customer service was fantastic!!!!! However, the moon tips arrived with metal spurs that I had to remove but it was easy. The customer will be automatically refunded through the original payment method. 10/27/2022. Came timely and as advertised. Online Retailer in Austin, TX. They have not responded to my emails or the messages sent using their online Contact Us option. Wonderful product, got it pretty quick. Out of Stock. Getting the run around from these guys Next week will ship Week later will ship Week later will ship Still not shipped Bit told order is completedRunning a holiday time scam -- money grab. If you feel the 75.60 rating should be different (either lower or higher), please contribute with some comments. Read Customer Service Reviews of metal-plex.com - Trustpilot ASK A QUESTION. They were shipped almost immediately but when they got to my town the post office sent them back to sender for insufficient address. I wish it was a little thicker to protect it a little more, but it looks nice on the wall. Please let us know the address and name that you would like, for example: Smith 323. There is no customer service phone number on their website. Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (White, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Its much lighter in weight than expected which is a good thing. Valid. Lightweight, color is perfect against brick. I ordered on 9/25 from the company a mountain range of ********. All of our pieces are handcrafted in Austin, Texas. I've had it a couple weeks, but waited to get Christmas stuff off the wall. No installation required. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Arrived just as expected, perhaps better :) and very speedy shipping. But when I contacted customer support they responded quickly and reassured me it was on its was. Wonderful customer service. The website says "no hassle" returns. The communication about the process and shipping was excellent. As a matter of policy, BBB does not endorse any product, service or business. The whole process of purchasing and delivery was great! I'm on my 5th correspondence with them & they will not give me a way to return. I couldn't wait to send it to them and they loved it!!! If you are not familiar with these terms, do not worry. I have purchased numerous pieces from this artist and love them all. Login Affiliate Login. In-store collection available within 1 to 7 business days. I used 2 heavy duty velcro command hooks to hang it on our aluminum siding and have had zero issues with it staying put through some warm weather, a wind storm and snow! I am updating my bathroom and believe me, I will be back to order a few more things from you. Got this for the break room at our office and canntot wait to put it up! I will definitely purchase from Metalplex again. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. Big but still light weight and seems easy to hang. Very nice quality and they even sent me a name card! Joseph Carbonaro. Matt was great with getting my questions answered. Prompt and reliable customer service; Strong marketing network; Financial Stability; No . Thanks again! Takes many weeks to ship with no customer service help when requested. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804 Ever. Thank you for the personalized name tag! You've just researched metal-plex.com to see if this business and its website are legitimate. Very light weight. We wanted to recreate birds flying across our wall. It took us such a long time to decide what to put above our TV & these were perfect. While this room is not even trimmed yet, I knew just where this Moose belonged. Ordered the house sign as an anniversary gift for my daughter and son-in-law. Great communicators as the item was being made then shipped. Fade-resistant and rust-free, this piece is ready to go for both indoor and outdoor use and will stand up to rain, sunshine, and other elements. I recommend not doing any business with the company. Item will need bending back to get flat. Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. He loves it. Please share your experience by adding a thought. He us very very pleased. No communication, no tracking updates. It came packaged well. All of our pieces are handcrafted in Austin, Texas. Start Chat Now. If you are metal-plex.coms owner and not happy with the 75.60 rating, remember that your website is your online business card. I will never buy from them again. Stay away from these people. They create a mailing label but never send the product. They provide smart cards and software design and production. They have not responded to my emails since or returned any of my voicemails. Definitely recommend. Are you just about to make a purchase online? It was packaged well, but still got slightly bent at one end during the shipment. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. If we bought this at a craft fair for $10 it would be ok but for $50 no way. Were happy to answer any questions you have or provide you with an estimate. The seller was kind and prompt in responding to an inquiry I had about shipping delays (due to the holidays). These guys are hacks. Good size. Date of experience: February 17, 2023. I replied to them that was incorrect as we had communicated via email a month before. Thanks for the great product. Companies can ask for reviews via automatic invitations. It is light weight and easy to hang. It may need some improvements. Shipping was slow, but that's to be expected during a pandemic. Metalplex Kitchen Factory is a family-owned and operated custom Stainless Steel Fabrication business located in Bahrain for over 5 years. A few days later I received an email from a "********" and was told I would receive a tracking number. Easy to hang - we used Command Strips. (44) $58.00 ( $117.00 ) + Free Shipping. When I contacted the company, they quickly made a new one and shipped it out. Ill never buy from them again! You can get the dealHERE or by clicking below: The second most powerful tool you should consider trying is a browser extension called Guardio. They havent shipped the missing item yet. PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. It is beautiful, my husband and I both cried when we took it out of the box , we lost our Baby , and the picture is so beautiful and life like , its like he is smiling at us ! So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. Great product. Our log cabin is being completed one room at a time. I would definitely purchase from him again and am so happy with the quality of this piece! We gathered the most favorable Discount Code 48, so you don't have to. Will NEVER do business with metal-plex again, We thought the package would arrive at our front door (as the other package from you had) but noIt was a very windy day so we thought it might have blown awayso we searched the neighborhood and no package was found. Can't wait to see it hung!! Love this piece. I would definitely recommend this company for personalized signs. Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. We love it! Looks great and great quality. This item is beautiful. Would definitely buy from this company again. Your experience matters. Product is very poor quality. MetalPlex works hard to be diligent and creative, providing its clients with the highest-quality wall art along with the greatest customer support in the business. The benefits of this material is that it's lightweight making it easy to hang and it's 100% recycled. There was a delay in shipping but it arrived eventually and is worth the wait. Robert Slattery from Metals.com Anthony Bowers and Joseph something from Metals . It was bent. metal-plex.com Review - Scam Detector The MetalPlex Discount Code is extremely important, and you can find it on our website. . I'm on my 5th correspondence with them & they will not give me a way to return. This legitimate data privacy tool officially requires brokers to remove your data on your behalf. Items arrived 14 days after their original "delivery date" and one of the items was missing. The Rank of the website you are interested in is: The rank is based on a 1-100 scale, with 100 being the most reputable. Find out how we combat fake reviews. Customer service was awesome and took care of the order until we were happy. We LOVE our new mountain art piece. Its perfect for the small space above our door. Our metal piece was wrapped in bubble wrap only and put in a box (not tightly - it could move around in shipping). Don't just take our word for it, ask our 50,000+ customers! Contact Us | Customer Service Phone Number & Chat | Verizon If you're not 100% happy, send it back and we'll issue a full refund. We did order a surprise box and it looked like a truck ran over it during the shipping process. Please send us a message to request your custom order. Very pleased and will shop here again. Customer service is also great. They look great! Required fields are marked *. I own a campground and ordered 12 pieces for decoration in cabins. City of Industry, California, United States. It was totally protected by the packaging. JC. I was worried because it took awhile to come and I had read some bad reviews. Awesome work. I made a change from what was pictured and metalplex was quick to respond and met my request.