I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. Walmart rep asked my address then recommended ST home internet. You can use our automated system or speak to a Customer Care Representative. Depending on location, powered by 5G or 4G I have been a customer for about 7 years (with 4 phones/lines) in my household. Billing & Payment. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. You'll sit for hours waiting for help. Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. This number worked fantastically, and I got all I needed accomplished! By account information, we mean phone numbers, account numbers, login details, and more. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. I bought a sim and plan from them at Walmart for $35. If your are able to make and receive calls, your Straight Talk phone is active.Keep in mind that upon completing the activation steps either through our website at www.straighttalk.com/Activate or through our Customer Care Center at 1-877-430-CELL (1-877-430-2355), you will be asked to place a test call to confirm that activation was successful. Click below for our Contact Information and hours of operation! Apparently I am not the only one with issues. Straight Talk could never get my phone to activate. File your review. Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. There are no contracts and no hidden fees. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Phone was fine for a month. They say they'll call you back. Straight Talk strict standards for business conduct. You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! I had straight talk for years. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. I accidentally threw my sim card away when switching to Visible. Straight Talk DO Not do business with thieves. Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. Be the first one to find this review helpful. Claim your profile to access Trustpilots free business tools and connect with customers. It goes against our guidelines to offer incentives for reviews. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. PLEASE if you want good service or a good phone plan look ANYWHERE else. WebClick on the option See Balance/Service Date. No one knows how to help or even cares. All rights reserved. I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. Make sure you check if your phone is compatible by texting "KYOP" to 611611. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. We also ensure all reviews are published without moderation. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. The data is non existent no matter if it is the beginning or end of your service date. Unsubscribe at any time. > Sign In / Reset Password. Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. Straight Talk could never get my phone to activate. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. For more information about reviews on ConsumerAffairs.com please visit our Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. To use this option, simply visit the Straight Talk official website. Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. Credit card and Account required for enrollment. I am now in the process of changing carriers because of how horrible they are and continue to be. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. I then told him that we would be leaving Straight Talk before the weeks done. To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Concluding that she was psychotic, I asked to speak to a supervisor. Click "Settings" "Payments". For assistance, please contact us at 1-877-430-2355. WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. So if thats what you want, feel free to explore it. Get immediate Straight Talk support from HelpOwl.com. It is impossible to talk to someone who speaks fluent English. Lets get it Straight. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. Cleveland Ohio, XUC pro wrestling Xtreme underground club Xuc wrestling is a sham Dartmouth Ma, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Enter your personal details including; your Straight Talk phone number, your phone's serial number, and the last four digits of your phone's serial number. Straight Talk Service Please visit our 611611 Page. Text 611611 to check your balance, get refills and much more. Never had any other carrier! Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Welcome to 611611, the text helpline. | I laughed as I am expected to have two phones when I am dealing with the issues. Hamilton Ontario, MidWest Federal Credit Union Midwest Federal Credit Union Discriminates against Asians and people disabilities, PTSD and lies about their Certified ID is Fake Maine Brunswick, Braman Honda of Palm Beach Address: 5200 Lake Worth Rd, Greenacres, FL 33463 Phone: (561) 790-8570 bramanhondapb.com https://www.bramanhondapb.com/ my email is johntharp2023fl@gmail.com in case anyone wants to respond to the email or if you had a similar experience. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Original review: Feb. 1, 2023. I will be looking for another pre pay service with hopefully much better customer service! After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. I am a prospective customer of Straight Talk. The 2nd person wanted me to scratch off the pin on the data card. I have never talked to a worse customer service line nor have I ever delt with a worst company. It offers a wide variety of smartphones and allows users to activate service on their current phones. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. A month equals 30 days. It allows the users I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! With Android 4.0 and later versions, you can set a mobile data limit reminder. How those businesses take care of those complaints is what separates good businesses from the rest. Available online only. How Do I Purchase a Plan with Straight Talk? At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. Transferring Your Existing Straight Talk Service They refuse to refund my money too. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. South Los Angles California, Internet Fraud, Bank fraud,Withdrawing money without authorization, Online Stock Options Trading Educatonal Platform, Detective John Graves Detective John Graves Detective John Graves John Graves Illegal molestation of home, life, and livihood. Calls must originate from the US, or Puerto Rico. A couple hours later my phone lost service. How Do I Activate My Straight Talk Phone? I told them I would like a refund. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. You have exceeded the amount of Smartpay items allowed in your cart. WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. I even went bought a new Sim card. However, I was told that my AT&T sim card (bought through Straight Talk) was no longer compatible. Your phone should be active within minutes; however the activation process may take up to one hour. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. You must remove something in order to add this {{prodName}} to your cart. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. FAQ. You have exceeded the amount of items allowed in your cart. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. Chat with Support Call Directly Need guided support? It's now been a day and half. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Enjoy reading our tips and recommendations. Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. Anyone can write a Trustpilot review. I will never use Straight Talk again. Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. Yes, you may change your Straight Talk phone number. > Understand My Bill. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. Transferred my friends number and now both phones are not working! Verification can help ensure real people write reviews about real companies. There is no spot reserved for this router, you will need to check service availability for your address. WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience.